Manager, Software Engineering - Global Servicing Technology
About The Position
The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights. The Servicing Experiences Technology (SET) organization enhances Servicing Experiences by building smarter platforms with seamless automation and AI-driven insights- empowering Colleagues and Customers alike. Manager, Software Engineering leads and mentors a team of colleagues, oversees the development and deployment of large-scale enterprise applications, enforces engineering best practices, and collaborates on platform improvements.
Requirements
- Experience in leading and mentoring a team of colleagues
- Experience in overseeing the development and deployment of large-scale enterprise applications
- Experience in enforcing engineering best practices
- Experience in collaborating on platform improvements
Responsibilities
- Leads and mentors a team of colleagues
- Oversees the development and deployment of large-scale enterprise applications
- Enforces engineering best practices
- Collaborates on platform improvements
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
