Manager, Software Engineering
About The Position
At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life. Our culture values inclusion, engagement, and discovery. Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day.
Requirements
- Bachelor’s degree in computer science or a related field, or an equivalent combination of education and recent, relevant work experience.
- 3+ years of technology leadership experience, including developing technology strategies, fostering innovation, and leading globally distributed teams.
- Solid understanding of AI concepts, technologies and methods, including machine learning, Language, Reasoning & multimodal models, prompt & context engineering, developing and using skills & agent frameworks, RAG, and vector databases.
- Hands-on experience integrating or experimenting with commercial and open-source GenAI technologies and toolkits (e.g., coding assistants, OpenAI, Hugging Face, LangChain).
- Experience in maintaining and/or modernizing legacy or monolithic architectures, migrating systems to modular, cloud-native platforms, and implementing hybrid cloud strategies.
- Ability to design and develop APIs that integrate legacy systems with modern solutions.
- Comfortable designing and deploying cloud native solutions on AWS, GCP, or Azure, using containers, serverless, and cloud storage/compute services.
- Proven ability to build secure, resilient, scalable, high-availability enterprise systems for global user bases.
- Strong experience with agile delivery (Scrum, Kanban, SAFe) and tooling such as Jira or Azure DevOps
- Proven success organizing teams and delivery around a Product Operating Model
- Demonstrated skills in working with cross-functional teams in distributed, remote-first environments.
- Ability to clearly communicate complex technical concepts to both technical and non-technical audiences, including executives.
Responsibilities
- Developing, updating and optimizing data transformation and delivery scripts, using Python and AI tools (such as Codex)
- Partnering with colleagues within Content Operations to ensure content delivery schedules support POM team development achievements and product release
- Supporting customers from Portfolio teams as needed with fixing issues
- Collaborating with product and design teams in your role as technical lead, focusing on improving customer outcomes through frequent stakeholder engagements and data-driven insights.
- Leading, coaching, and growing a high-performing engineering team focused on quality, accountability, and continuous improvement.
- Reimagining and optimizing content creation workflows using modern platforms, automation, and generative AI.
- Engaging in driving POM Discovery activities including continuous customer engagement, both internal and external, to derive solutions that meet end user, company, and technology goals.
- Tracking quality and efficiency improvements through well instrumented SDLC tools and reporting progress to executive teams.
- Balancing technical debt and other maintenance activities alongside new feature development within each sprint.
- Working with partners and customers to establish and handle product backlogs, product estimates and budgets.
- Staying current on emerging technologies and industry trends to inject continuous innovation into our product roadmaps.
Benefits
- Discretionary incentive bonus program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
