Manager, Software Engineering - Integrations - PA106

ZoomInfo Technologies•Waltham, MA

7d•Hybrid

About The Position

ZoomInfo is looking for a technical and people-focused Engineering Manager to lead our Integrations team. This team is responsible for building and managing ZoomInfo's suite of integrations, ensuring customers can utilize ZoomInfo data within their existing tech stacks. The role involves leading a team of backend engineers to design, develop, and operate scalable distributed systems, balancing execution with mentorship, strategy with empathy, and architecture with pragmatism. Collaboration with cross-functional partners in product, TPM, and other engineering teams is key to shipping high-impact features and fostering a culture of technical excellence and shared ownership.

Requirements

4+ years of engineering management experience, including direct mentorship and performance management of engineers.
Proven ability to build and scale engineering teams from the ground up — including defining hiring roadmaps, establishing team culture and norms, and onboarding engineers into a newly formed group.
Comfortable operating with ambiguity in early-stage team structures.
Experience leading and coordinating distributed engineering teams across multiple time zones and geographies.
Skilled at establishing clear communication rhythms, shared ownership models, and inclusive team practices that bridge US and India-based engineers effectively.
6+ years of hands-on software engineering experience, preferably with modern backend stacks such as TypeScript, Node.js, NestJS and Java.
Proven ability to design and operate large-scale distributed systems, ideally in a SaaS or product-driven environment.
Deep familiarity building and maintaining integrations to major CRM and MAP platforms, including their data models, API constraints, rate limits, webhook patterns, and sync reliability challenges — with specific experience across Salesforce, HubSpot, and Microsoft Dynamics 365.
Experience working with no-code integration and data pipeline platforms such as Fivetran; able to guide teams on trade-offs between managed connectors and native integrations.
Solid understanding of modern auth protocols in the context of third-party integrations, including OAuth 2.0, JWT, and API key management — with experience handling token lifecycle, scopes, refresh flows, and multi-tenant credential management.
Experience working with both relational (PostgreSQL, MySQL) and NoSQL databases (MongoDB, Google Cloud Bigtable, Redis) - including data modeling, query performance, and operational considerations at scale.
Experience with major cloud platforms (AWS or GCP); GCP familiarity a plus, particularly Dataflow, Pub/Sub, and GKE.
Fluency in API design principles for integration-heavy systems: REST, webhooks, bulk sync, idempotency, retry semantics, and rate limiting.
Strong communication and interpersonal skills—you can translate between technical and non-technical audiences with ease.
A collaborative, pragmatic mindset with a bias toward action and delivering customer value.

Nice To Haves

GCP familiarity a plus, particularly Dataflow, Pub/Sub, and GKE.

Responsibilities

Lead, coach, and grow a team of front and backend engineers focused on delivering reliable, scalable systems for ZoomInfo's platform.
Set technical direction and priorities for the Integrations group, helping your team make thoughtful architectural decisions using technologies like Java, TypeScript, NestJS, MongoDB, and Confluent Cloud.
Drive execution of key projects, balancing roadmap delivery with engineering best practices, such as clean code, testing, observability, and CI/CD.
Collaborate cross-functionally with product managers, TPMs, and stakeholders to define goals, clarify requirements, and ensure alignment.
Promote a healthy engineering culture, encouraging curiosity, ownership, innovation, and continuous learning across multiple sites.
Recruit and onboard new talent, ensuring a smooth and inclusive team experience.