Manager, Software Engineering - Identity and Access Management (Chronosphere)

Palo Alto Networks • New York City, NY

1d • Remote

About The Position

The Identity & Access Management team owns our authentication and access control platform: the APIs, libraries, services, and data stores other engineering teams integrate with to control who can do what in their part of the product. Other teams write the access rules for their own features. This team builds the system they plug into. We are increasing our investment in this area, and the team is growing rapidly. The role sits between platform engineering and product. Your team's systems sit in front of every dashboard, API, and piece of customer data, so reliability and security posture are yours to protect. Most of our roadmap is customer-driven, though: access control granularity, SSO and SCIM coverage, and service account scoping come up during procurement and renewal.

Requirements

• Empathy for customers and engineers to enable your team to do their best work.
• Strong product sense. You hold a technical and a product point of view at the same time.
• Familiarity with enterprise software and the expectations security-conscious customers place on access control, authentication, and auditability.
• Experience shaping how a team operates and how it connects to the engineers on other teams who depend on it.
• Ability to partner with a PM to define and execute on a roadmap that accounts for trade-offs, customer commitments, corporate/compliance requirements, and the organization's product strategy.
• The technical depth to assess risk in design reviews, understand critical code paths, and evaluate engineering trade-offs directly.
• Direct experience managing engineers.
• You have nurtured career growth, helped engineers increase their proficiency, and held engineers accountable to clear expectations.
• Strong background in partnering with recruiting, making hiring decisions and closing hires, and building a diverse and inclusive team.
• Experience building platform capabilities that other engineering teams adopt.

Responsibilities

• Partner with your product manager to assess customer needs, co-create the roadmap, and own delivery against it.
• Ground the roadmap in what is buildable and drive execution.
• Tell which access control gaps are genuinely blocking customers.
• Balance large investments alongside a steady cadence of customer requests while ensuring the team can deliver at a predictable pace.
• Guide the team through architectural decisions and technical design in the evolution of our granular access control framework, which nearly every other team integrates with.
• Hire and onboard engineers.
• Coach them through any growing pains, and evolve the team's norms and delivery cadence.
• Monitor SLOs, SLAs, and health of the system in production and take timely action to meet our reliability goals.
• Work with our security and compliance partners on reviews, audits, and the commitments we make to customers.
• Learn our authentication and authorization systems, how customers manage access today, and where they get stuck.
• Spend time meeting people and developing relationships on your team, sister teams, and cross-functional partners.
• Manage the team's day-to-day work.
• Partner with your manager and the team's PM to define the roadmap for our broader access control needs.
• Own execution, continue growing the team, and show progress on the more ambitious items on the roadmap.
• Evolve the norms and working agreements that keep the team healthy and predictable.
• Set the norms, working agreements, and cross-team interfaces with your engineers.
• Attract, close, and retain engineers at multiple levels.
• Drive adoption of platform capabilities through collaboration and negotiation, and manage dependencies across product and infrastructure teams.

Benefits

• The compensation offered for this position will depend on qualifications, experience, and work location.
• The starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below.
• The offered compensation may also include restricted stock units and a bonus.
• A description of our employee benefits may be found here.
• We are committed to providing reasonable accommodations for all qualified individuals with a disability.
• Palo Alto Networks is an equal opportunity employer.
• We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
• All your information will be kept confidential according to EEO guidelines.
• Is role eligible for Immigration Sponsorship?: Yes

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed