Manager, Software Engineering - Identity and Access Management (Chronosphere)
About The Position
Chronosphere, a Palo Alto Networks company, is the observability platform built for control in the modern, containerized world. Chronosphere empowers customers to focus on the data and insights that matter by reducing complexity, optimizing costs, and remediating issues faster. Chronosphere reduces data volumes and associated costs by 84% on average while saving developers thousands of hours. Recognized as a leader by major analyst firms, Chronosphere is trusted by the world's most innovative brands, including DoorDash, Affirm, and Zillow. The Identity & Access Management team owns our authentication and access control platform: the APIs, libraries, services, and data stores other engineering teams integrate with to control who can do what in their part of the product. Other teams write the access rules for their own features. This team builds the system they plug into. We are increasing our investment in this area, and the team is growing rapidly. The role sits between platform engineering and product. Your team's systems sit in front of every dashboard, API, and piece of customer data, so reliability and security posture are yours to protect. Most of our roadmap is customer-driven, though: access control granularity, SSO and SCIM coverage, and service account scoping come up during procurement and renewal.
Requirements
- Empathy for customers and engineers to enable your team to do their best work.
- Strong product sense. You hold a technical and a product point of view at the same time.
- Familiarity with enterprise software and the expectations security-conscious customers place on access control, authentication, and auditability.
- Experience shaping how a team operates and how it connects to the engineers on other teams who depend on it. You work with your engineers to set the norms, working agreements, and cross-team interfaces.
- Ability to partner with a PM to define and execute on a roadmap that accounts for trade-offs, customer commitments, corporate/compliance requirements, and the organization's product strategy.
- The technical depth to assess risk in design reviews, understand critical code paths, and evaluate engineering trade-offs directly.
- Direct experience managing engineers. You have nurtured career growth, helped engineers increase their proficiency, and held engineers accountable to clear expectations.
- Strong background in partnering with recruiting, making hiring decisions and closing hires, and building a diverse and inclusive team. We believe strongly that hiring is the responsibility of engineering management, and you should be able to demonstrate attracting, closing, and retaining engineers at multiple levels.
- Experience building platform capabilities that other engineering teams adopt, driving adoption through collaboration and negotiation, and managing dependencies across product and infrastructure teams.
Responsibilities
- Partner with your product manager to assess customer needs, co-create the roadmap, and own delivery against it.
- Balance large investments alongside a steady cadence of customer requests while ensuring the team can deliver at a predictable pace.
- Guide the team through architectural decisions and technical design in the evolution of our granular access control framework, which nearly every other team integrates with.
- Hire and onboard engineers. Coach them through any growing pains, and evolve the team's norms and delivery cadence.
- Monitor SLOs, SLAs, and health of the system in production and take timely action to meet our reliability goals.
- Work with our security and compliance partners on reviews, audits, and the commitments we make to customers.
Benefits
- The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
