Manager, Social Art Director

Starface World•Los Angeles, NY

18h•Remote

About The Position

Since launching in 2019, Starface has turned the historically negative experience of having acne into a more joyful, relatable one with a category of its own: expressive and effective products that make people feel good. With a full suite of hydrocolloid pimple patches in bright colors and a roster of limited-edition collaborations— from fan-favorite characters like Hello Kitty and Snoopy to fashion brands like Marc Jacob’s Heaven—it’s easy to see why Starface users say they look forward to getting breakouts. Featuring award-winning formulas and ultra-cute packaging, Starface products are designed to make you smile every time you use them. Starface is seeking a Manager, Social Art Director to help evolve and elevate our social creative across owned, paid, and retail channels. In this role, you’ll report directly to our Director, Social & Content. You’ll lead the ideation and execution of highly creative, brand-right social content, manage and support a Social Media Coordinator, and help push Starface’s social presence forward across existing and emerging platforms. While this role is fully remote, we are ideally looking for someone based in New York City or Los Angeles who can be available for occasional on-site shoots and in-person creative moments. The right person for this role is a social-first creative thinker, a strong people manager, an expert collaborator, and someone who is deeply online – but not overly reliant on trends or algorithms. At Starface, we find fun, lead with care, aim high, stay curious, and move forward. We love people who defy convention and welcome an attitude of exploration into the bold and creative in all that we do. If you are a highly creative social art director who knows how to make content that feels fresh, thoughtful, platform-native, and unmistakably Starface, and all of this resonates with you so far, please keep reading!

Requirements

5+ years of experience in social, ideally with a creative or art direction background rather than a purely marketing-led social background.
Experience managing at least one direct report and know how to support, guide, and grow creative talent.
Deeply online and genuinely understand what is happening culturally, especially with Gen Z and Gen Alpha.
Know how to think beyond trends.
Understand algorithms and platform behavior, but you are not boxed in by them.
Strong eye for social-first creative and understand what makes content compelling, whether you are directing, briefing, reviewing, or partnering with creators to produce it.
Experienced working with creators and know how to write strong briefs, give clear feedback, and manage content from initial sourcing through final assets.
Can balance big, unexpected creative thinking with excellent execution, organization, and follow-through.
Strong communication skills and are comfortable selling your ideas, navigating feedback, and working through approval processes.
Highly detail-oriented and know how to distinguish between what needs to be perfect and what can move quickly.
Excited by new platforms, communities, creative approaches, and the opportunity to help shape what Starface social can become.

Responsibilities

Ideate and manage the execution of social content across owned organic, paid, and retail channels, delivering creative that is both highly original and strategically aligned.
Support growth, engagement, awareness, and brand love across Starface’s social channels by creating content that reaches new audiences, builds loyalty, and drives positive sentiment.
Evolve Starface’s creative approach across existing platforms and emerging channels, helping us stay best-in-class as the brand scales.
Maintain Starface’s brand integrity while continuing to push the creative boundaries of what our social content can be.
Manage, mentor, and support one direct report, helping them grow creatively while ensuring strong execution and follow-through.
Lead creative brainstorming, oversee content execution, identify opportunities for improvement, and give thoughtful feedback across social creative work.
Source, brief, contract, and manage creators from start to finish, including both traditional influencers and more unexpected creative collaborators such as artists, ceramicists, makers, and other culturally relevant creators.
Collaborate closely with cross-functional partners across marketing, retail, creative, copy, external agencies, and other key stakeholders.
Translate marketing, launch, brand, and retail briefs into social-first creative ideas that are timely, on-brand, and executable.
Build strong working relationships with internal and external partners, ensuring all asks and briefs are delivered on time.
Bring a clear point of view to the work, proactively sharing ideas, opportunities, and areas for improvement.
Understand how creative needs to flex across platforms, including Instagram Reels, YouTube Shorts, paid social, organic channels, and new/emerging spaces.
Balance quantity and quality of output, increasing the volume of strong social creative without sacrificing craft, taste, or brand consistency.