Manager, Social Analytics (US/Canada)

SharkNinja•Needham, MA

1d•Hybrid

About The Position

SharkNinja is a global product design and technology company with a diversified portfolio of 5-star rated lifestyle solutions. We are building an AI-native culture where people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible. We are seeking a Manager, Social Analytics to lead social analytics for the US and Canada. This role blends deep social media fluency with 2026-caliber analytics and a genuine curiosity for AI-powered workflows, pairing solid data fundamentals with a growing use of AI agents to surface what matters faster. As the Manager, Social Analytics, you'll manage a stakeholder group spanning regional and global partners, translating fast-moving social signal into action for all of them.

Requirements

Bachelor's degree in Analytics, Data Science, Statistics, Economics, Marketing, or a related field required; Master's degree a plus.
6+ years of experience in marketing analytics or social media analytics.
Experience with SQL and modern data platforms such as Snowflake; comfort with AI-assisted analytics tools and agentic workflows a plus.
Solid analytical and spreadsheet fundamentals paired with genuine curiosity about AI-powered and agentic workflows — someone who can work the data directly and is eager to use AI to get to insight faster.
Strong track record analyzing social platforms (Meta, TikTok, YouTube, etc.) and translating insights into clear business and creative actions.
Self-motivated and comfortable managing ambiguity and multiple priorities in a dynamic, fast-paced environment.

Nice To Haves

Master's degree a plus.

Responsibilities

Lead reporting and insights across all social media activity (organic, earned, influencer, and paid) for the US and Canada; quantify what drives virality, and raise the odds of it happening.
Serve as the primary analytics partner for the region, bringing analytical rigor and scalable social measurement.
Partner closely with regional social, marketing, and agency leaders.
Direct the use of AI agents against social and marketing data to surface signal faster — orchestrating intelligent tools against good data, not manual reporting.
Provide fast, actionable analysis to inform regional growth and the next viral SharkNinja product.
Serve as the go-to analytics partner across a broad and growing set of stakeholders — regional social and marketing leaders, creative, agencies, and senior leadership — managing competing priorities with clarity and poise.
Define clear, outcome-oriented KPIs — metrics that ladder up to what we're actually here to do: sell products, yes, but more specifically, delight the consumers who use them.
Deliver tailored, action-oriented reporting for regional and global stakeholders, automating recurring outputs where possible.
Conduct rapid analyses to establish benchmarks and evolve measurement approaches for the region.