Manager, Shopper Insights

Mondelēz International•Washington, DC

1d•$97,300 - $133,815•Hybrid

About The Position

This role is company car eligible. We are seeking a dynamic and results-driven professional to support our Costco Club customer—a unique, high-velocity account that is poised for significant future growth. In this role, you will serve as a key liaison & support resource between the customer and internal stakeholders, requiring a high level of cross-functional collaboration and communication. The ideal candidate brings strong communication skills, a proactive mindset, and the ability to dream big. You will have the opportunity to build from white space, identifying untapped opportunities and developing innovative strategies to elevate and strengthen our relationship with this critical customer. If you thrive in fast-paced environments, enjoy creating something from the ground up, and are energized by driving meaningful growth, we want to hear from you. Categories of support include: Cookies, Crackers, Bars, Non Chocolate Candy, Cakes and Pastries, Cough Drops. This role is responsible for providing deep category insights, developing strategic recommendations, and collaborating with cross-functional teams to drive growth and market share for our total portfolio. You will leverage market, shopper, and consumer data to assess performance, identify trends, and uncover growth opportunities for both Costco and Mondelez. The ideal candidate will possess strong data analysis skills, business acumen, and exceptional communication and problem-solving abilities. Mondelez is seeking a strategic thinker with a proven ability to influence, build relationships, and thrive in a fast-paced, dynamic environment.

Requirements

Deep understanding of category management practices, and best-in-class ways of working with retailers and internal corporate teams
Consistent track record of success in creative thinking, project management, functional/technical skills, decision quality, problem solving and business acumen
Strong analytical and presentation skills (written and verbal) with the ability to analyze and interpret complex data from multiple data sources and turn insights into actionable business strategies and compelling category stories
Experienced with conducting ad-hoc analyses to answer diverse business questions and support strategic decision-making including participating in joint business planning
Proven track record in persuasively influencing, negotiating, and aligning key customers and business stakeholders in a highly matrixed organization, with a strong project management skillset
Strong knowledge and usage of market segmentation models
Bachelor’s degree is required
3 to 5 years of experience in the Consumer Packaged Goods (CPG) industry in category management or related fields with a proven track record of translating raw data into actionable recommendations and compelling stores
Required technical expertise with advanced software skills relevant to shopper research and category management functions - this includes syndicated data systems (NielsenIQ, IRI/Circana, Spectra, Numerator panel data, retailer data systems), and Microsoft Office (Excel, PowerPoint)
High proficiency expertise in data modelling with data visualization tools - experience with Power BI, Tableau, and Power Queries is a plus
Excellent communication, presentation, and interpersonal skills
Ability to influence and collaborate effectively with cross-functional teams
Strong problem-solving and decision-making skills
Ability to work independently and manage multiple projects simultaneously
Ability to travel (less than 15%)
Live within Costco Trade Market

Nice To Haves

Experience with Costco and Costco systems is preferred but not required

Responsibilities

Collaborate with Director of Category Management, buyer and sales team to develop best-in-class category development strategies based on both qualitative and quantitative analysis
Develop actionable recommendations and plans to accelerate the growth within our categories, focusing on category and brand trends, assortment, promotional efficiencies, price elasticities, and shopper behaviors, leading to increased basket spend and total sales
Continuously optimize the business by analyzing data, tracking performance, developing category reviews, and applying learnings while utilizing diverse data sources—including internal customer data, syndicated data, shopper insights, and market research—to address current business challenges, define trends, and identify new growth opportunities
Be an active contributor to joint business planning processes
Build and enhance reporting dashboards to drive strategic business decisions, streamline data mining processes and accelerate insights delivery
Be the category thought-leader/advisor for the customer and internal stakeholders