3rd Shift Manager - Shipping Docks

METROLINA GREENHOUSES LLC•Huntersville, NC

9d•Hybrid

About The Position

The Dock Manager is a manager responsible for overseeing the Dock Team in all dock functions. This role ensures efficient loading and unloading of plant carts, floor stacks, and pallets, as well as scanning and sorting of trucks. The manager ensures that deliveries meet the quality standards and that safety protocols are strictly followed. This position has full authority for personnel actions and is accountable for meeting project and department milestones and adhering to approved budgets. In addition to their core responsibilities, the team is expected to demonstrate flexibility and cross-functional support by assisting other departments within the greenhouse during periods of low dock activity. This includes contributing to tasks such as production support, quality control, and general operational needs to ensure overall workflow continuity and maximize productivity across the facility.

Requirements

5 years of experience in the related area as an individual contributor.
1 - 3 years of supervisory experience.
3+ years of experience directly managing others.
3+ years managing a function in shipping and/or logistics.
Proven ability to meet strict timelines and manage time.
Proven ability to mediate and resolve employee conflict.
Basic Office 365 working knowledge, including Outlook, Teams, Word, Excel, and PowerPoint.
Effective communication skills, both written and oral.
Business math skills.
Ability to manage employee records on company HRIS.
Fluency to read, write, and understand the English language is required.
Ability to operate all machinery necessary within the department and across the facility, including but not limited to driving the scooter.
Ability to lift 35 pounds unaided.

Nice To Haves

Intermediate Office 365 skills in Excel, Teams, Visio, and PowerPoint.
Experience managing employee records in ADP.
Bi-lingual in Spanish.

Responsibilities

Oversee the Dock Team in all dock functions.
Ensure efficient loading and unloading of plant carts, floor stacks, and pallets.
Ensure scanning and sorting of trucks.
Ensure deliveries meet quality standards.
Ensure safety protocols are strictly followed.
Meet project and department milestones.
Adhere to approved budgets.
Demonstrate flexibility and cross-functional support by assisting other departments within the greenhouse during periods of low dock activity.
Contribute to tasks such as production support, quality control, and general operational needs.
Supervise and manage crew leaders and their teams in the shipping department.
Hire, train, develop, and retain a team of high performers.
Efficiently load and unload trailers.
Accurately and efficiently scan and sort both incoming and outgoing trucks.
Ensure quality of deliveries meet Metrolina Standards.
Work through schedules with other area managers for team flexing based on business needs.
Ensure daily task lists are completed on time.
Provide daily, weekly, and monthly reporting for business updates with the Director.
Build a highly functioning team through hiring, training, and development.
Ensure compliance with all safety protocols and procedures.
Conduct regular safety audits and training sessions.
Other duties as assigned by management.