Manager Shipping & Distribution

Knapp Inc•Kennesaw, GA

4d•Hybrid

About The Position

The Manager Shipping & Distribution is responsible for the full operational leadership of warehouse execution and outbound distribution within the Spare Parts & Stock Logistics Department. This role ensures seamless material flow, accuracy in order fulfillment and alignment with KNAPP operational standards while leading a team that interacts with advanced warehouse systems and logistics processes. The Manager Shipping & Distribution ensures that warehouse operations support business priorities, revenue recognition, and customer uptime requirements.

Requirements

Bachelor’s degree in supply chain, Logistics, Business or equivalent combination of education, experience and training.
5+ years’ experience in shipping, freight management, or distribution leadership.
Experience in managing carriers and freight spend budgets.
Strong knowledge of domestic and international freight regulations.
Deep understanding of export documentation and customs processes.
Proficiency in SAP / EWM or equivalent WMS systems.
Financial awareness (freight cost analysis, budget tracking).
Strong leadership and performance management capability.
Ability to operate in high-pressure, customer-critical environment.
Structured problem solver with continuous improvement mindset.
Authorization to work in the U.S.
Passport or ability to obtain passport
Professional office etiquette is required at all times
Ability to travel by air both domestically (US) and internationally (primarily to Austria and other parts of Europe as well as Canada)
Physical requirements: sitting for long periods of time, standing, walking, climbing a ladder, speaking, visual acuity, finger dexterity, listening, reaching at arm’s length, and lifting up to 50 pounds.
Strict adherence to KNAPP’s drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”

Nice To Haves

Experience in automated or high-accuracy warehouse environments preferred.

Responsibilities

Oversee daily warehouse operations to ensure efficient workflow and execution.
Ensure timely and accurate inbound and picking activities coordination with the Warehouse Team Lead.
Develop and execute effective distribution strategies aligned with business priorities.
Manage carrier relationships and monitor freight costs to ensure cost-effective solutions.
Ensure adherence to customer shipments promise dates.
Lead escalation management efforts to resolve issues impacting warehouse performance.
Drive cross-functional logistic alignment and execution.
Safeguard inventory accuracy and ERP/EWM system integrity.
Own outbound freight strategy (parcel, LTL, FTL, air freight, courier, international export).
Negotiate and manage carrier relationships, rate structures, and service agreements.
Monitor freight spending and implement cost optimization initiatives.
Ensure export compliance, customs documentation accuracy, and international shipment adherence.
Ensure on-time shipment performance aligned with customers’ promise dates.
Serve as an escalation point for late shipments, carrier failures, or service risks.
Partner with Customer Service and Sales to resolve shipping disputes and claims.
Support revenue recognition timelines through shipment discipline and documentation
Manage day-to-day receiving/picking
Directly manage and develop the Warehouse Team Lead.
Ensure receiving and picking execution supports outbound shipping priorities.
Align staffing plans with shipment volume forecasts.
Support escalation management when warehouse execution risks shipment commitments.
Identify and implement workflow improvements across shipping, staging, and dispatch.
Drive reduction of picking errors impacting outbound quality.
Improve dock flow, staging strategy, and carrier handoff efficiency.
Lead automation/system enhancement initiatives impacting distribution performance.
Provide a weekly operational distribution summary to the Director Spare Parts.
Provide monthly cost and performance analysis with a corrective action plan.
Ensure adherence to OSHA and corporate safety standards
Ensure proper record retention for audit and financial reporting.
Lead freight claims and damage investigation process.
Develop Warehouse Team Lead into strong operational executors.
Establish culture of urgency, accountability, and accuracy.
Set clear performance standards and measurable goals.

Benefits

2 remote days per week
Half day Fridays
A beautiful new, state-of-the-art, office complex in Kennesaw, GA
Industry competitive compensation
Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
401k with a very generous employer match and no vesting!
Paid Vacation & Holidays
Profit Sharing
Paid Parental Leave
Subsidized Daycare
Tuition Reimbursement
Pet Insurance
Subsidized food delivery
Monthly celebrations
Quarterly employee events
Corporate Social Responsibility including recycling, sustainability and volunteering