Manager Service Sales (Shelton, CT)

PerkinElmer•Shelton, CT

2d•$90,000 - $120,000•Onsite

About The Position

As an Aftermarket Service Sales Manager, you will be responsible for leading and managing a team of direct reports, overseeing their performance, driving sales initiatives, and ensuring exceptional service delivery to our clients. You will report to the Director, Customer Enablement and your role will be pivotal in delivering growth through service contract renewals, contract additions, and other after-market products. This role is located on-site in our Shelton, CT office.

Requirements

7+ years of sales experience in Business-to-Business sales
5+ years of management experience in a growth driven sales team
Strong Analytical and problem-solving skills
Results orientated mindset with a proven ability to deliver against target
Demonstrated success in sales and account management in a large revenue environment
Ability to commute and work in Shelton CT Office
Bachelor’s degree

Nice To Haves

Advanced degree or relevant experience
Salesforce experience
Relevant experience in the analytical instruments & consumables industry
Ability to develop trusted customer partnerships for account growth
Contract and service sales leadership
Ability to handle multiple tasks effectively, prioritize appropriately and adapt to changes and work schedule

Responsibilities

Meet and exceed sales targets and other KPIs including renewal rates, new unit additions, and warranty conversions for a $100 million business
Partner with the broader service team to expand the contract base by adding new contracts with 20% of time devoted to new business
Set team direction and create action plans to deliver results
Forecast sales results, track leading KPIs, and lead funnel management process
Analyze areas for improvement and guide the business in change management
Work closely with leadership to develop growth strategies for assigned territory
Coach and manage performance of 13 inside sales representatives
Develop and maintain key customer relationships to drive growth opportunities by 10%+
Develop training plans to drive better product knowledge, cross functional collaboration, and customer engagement