Manager – Service Regional Readiness, APAC & Americas

Medtronic

5d•Remote

About The Position

As the Manager – Service Regional Readiness, APAC & Americas, you will lead a team of Regional Readiness Project Managers responsible for delivering regional readiness plans that support product launches, product changes, and end-of-life initiatives. The role focuses on developing team capabilities, driving cross-functional execution, managing readiness risks, and ensuring service resources, processes, and operational requirements are in place to support successful business outcomes across APAC and the Americas. This remote position is based in Bogotá, Colombia and supports teams located across the Americas and Asia Pacific regions. Collaboration across multiple time zones is required. Occasional travel may be required within the Americas, APAC, and the United States, and the ability to obtain and maintain required travel visas is necessary.

Requirements

Bachelor's degree with 5+ years of experience in project management, operations, service readiness, or service delivery
3+ years of people leadership experience with direct responsibility for employee performance and development
Experience leading cross-functional projects in a matrixed organization
Experience using project metrics and performance data to drive execution and operational improvement
Ability to support stakeholders and teams across APAC and Americas time zones

Nice To Haves

Experience leading project managers or project management teams
Experience supporting product launches, deployments, service transitions, or operational readiness programs
Knowledge of medical device service operations, field service, repair, or post-market support environments
Project Management Professional (PMP) certification or equivalent project management training
Experience managing stakeholders across global and regional organizations

Responsibilities

Lead, coach, and develop Regional Readiness Project Managers supporting APAC and the Americas
Establish team objectives, priorities, and performance expectations aligned with Global Service and Project Management Office goals
Direct regional readiness planning and execution for product launches, product changes, and end-of-life initiatives
Assess readiness gaps and drive actions related to resources, training, processes, systems, materials, and documentation
Monitor readiness performance, identify risks, and implement corrective actions using project metrics and operational data
Partner with Program Managers and Operating Unit Portfolio Managers to align readiness plans with service strategies and program objective
Communicate project status, key risks, decisions, and recommendations to regional and global stakeholders.
Drive standardization, continuous improvement, and operational excellence across regional readiness methods, tools, and processes