Manager, Service Material Planning

Rivian•Irvine, CA

About The Position

The Manager, Material Planning leads a team of material planners responsible for ensuring material availability across Rivian’s global Service distribution network. The role translates demand into actionable supply requirements, manages material constraints and shortages, and optimizes inventory to support service while balancing working capital and operational efficiency. This leadership role establishes priorities, operating rhythms, and accountability while motivating and developing the planning team. The manager develops a deep understanding of Rivian’s supply chain, production processes, warehouse operations, service-parts ecosystem, and global Service Network. The role works across Service, Supply Chain, Engineering, Purchasing, Demand Planning, Accessories, and Global Distribution to maintain supply continuity and improve the material-planning organization.

Requirements

7–10+ years of experience in Material Planning, Supply Planning, Logistics Planning, or a related Supply Chain discipline.
2+ years of demonstrated people-leadership experience, including leading, developing, and managing the performance of planning professionals.
Bachelor’s degree in Supply Chain, Operations, Engineering, Business, or a related discipline.
Strong knowledge of MRP/ERP systems, planning parameters, exception management, bills of material, inventory planning, EDI, and procure-to-pay processes.
Ability to lead teams through ambiguity, change, and competing priorities while maintaining execution and employee engagement.
Strong understanding of supply chain operations spanning suppliers, manufacturing, warehousing, distribution, and customer/service operations.
Ability to build effective supplier and cross-functional relationships and influence outcomes without direct authority.
Strong analytical and structured problem-solving capabilities, including translating complex data into business decisions and executive-level recommendations.
Experience developing and managing operational KPIs and using data to drive performance improvement.
Experience defining, launching, and driving strategic process transformation and continuous-improvement initiatives across complex organizations.
Strong process-design capabilities, including understanding, documenting, simplifying, standardizing, and transforming end-to-end processes.
Ability to identify opportunities to use technology, automation, and analytics to improve planning effectiveness and organizational scalability.
Excellent written and verbal communication skills for working with planners, suppliers, cross-functional partners, and senior leadership.
Strong ownership, urgency, and accountability, and the ability to work effectively in a fast-paced, evolving environment.

Nice To Haves

Experience in Automotive, Tier 1, OEM, High-Tech, or another complex manufacturing environment.
MS or MBA.
Experience with SAP and Service Parts Planning.

Responsibilities

Lead, coach, and develop a diverse team of material planners; establish expectations, priorities, and performance objectives.
Build a team culture grounded in accountability, collaboration, continuous improvement, and operational excellence.
Develop planners’ technical and business capabilities through coaching, mentoring, structured problem solving, and cross-functional initiatives.
Develop and execute Material Planning KPIs for service, backlog reduction, inventory health, supplier performance, planning accuracy, and financial performance.
Establish predictive monitoring to identify emerging supply and inventory risks.
Own material-planning execution across the Service distribution network, with a focus on achieving 100% material availability for service parts inbound to parts distribution centers.
Ensure accurate and timely MRP execution in Rivian’s ERP environment, including supply requirements, planning parameters, exception messages, purchase requisitions and orders, and inventory targets.
Identify shortages, supply constraints, demand changes, and other risks before they affect Service.
Establish exception-management processes that prioritize supply risks by customer, operational, and financial impact.
Partner with Purchasing and suppliers on recovery plans, escalations, and continuity of supply.
Optimize inventory by balancing service requirements, lead times, demand variability, supplier constraints, and working-capital objectives.
Develop and maintain planning strategies for new products, engineering changes, end-of-life materials, and other lifecycle events.
Build collaborative relationships with internal and external supply partners to improve supply performance and responsiveness.
Serve as a primary escalation point for material availability issues and drive structured problem solving and clear ownership through resolution.
Partner with Demand Planning, Purchasing, Service Engineering, NPI, Accessories, Production, Global Distribution, and Service Operations to understand demand and supply drivers.
Translate changes in demand, vehicle parc, service requirements, engineering changes, and network strategy into material-planning requirements.
Represent Material Planning in cross-functional forums and provide leadership with recommendations on supply risks, trade-offs, and recovery actions.
Establish communication and escalation mechanisms across global teams and distribution centers.

Benefits

Annual performance bonus eligibility may be available.
Comprehensive benefits package for eligible employees and their spouse or domestic partner and children up to age 26.
Paid vacation.
Paid sick leave.
Life insurance.
Medical insurance.
Dental insurance.
Vision insurance.
Short-term disability insurance.
Long-term disability insurance.
Opportunity to participate in Rivian’s 401(k) Plan, subject to eligibility requirements.
Opportunity to participate in Rivian’s Employee Stock Purchase Program, subject to eligibility requirements.