Manager, Service Center 3

XPO • Salina, KS

8d • Onsite

About The Position

The Service Center Manager at XPO will supervise all employees reporting to the service center, including tracking and auditing employees’ hours, handling payroll issues and personnel changes, administering corrective action and monitoring the coaching, training and development of staff. This role involves planning daily manpower needs to ensure freight is delivered on time and picked up promptly, providing information to employees about service center productivity and company policies, and researching, monitoring, and implementing opportunities to cut costs and improve efficiencies. The manager is also responsible for maintaining clean and safe working conditions of the facility and equipment, complying with all applicable laws/regulations and company policies/procedures, and routing proper documentation and overseeing procedure control for hazardous material shipments. XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. They look for employees who like a challenge and can communicate effectively in all situations, aiming to leverage skills and experience to drive positive results and ensure a bright future for both the employee and XPO. This is presented as a growth opportunity.

Requirements

• 5 years of supervisory experience
• Thorough knowledge of and experience with the Less-than-Truckload (LTL) industry, transportation rules and regulations, OSHA standards, hazardous materials regulations, NMFC and Tariff rules and company policies and procedures
• Experience with Microsoft Office
• Available to work a variety of shifts, including days, evenings, nights and weekends and travel as needed

Nice To Haves

• Bachelor’s degree, 4 years of related work experience, or equivalent military experience
• Experience with process improvement and the use of Lean and/or Six Sigma
• Forklift experience
• Able to multitask and prioritize work with excellent organizational skills
• Experience in an LTL environment
• Solid analytical skills
• Exceptional leadership, communication, presentation and administrative skills

Responsibilities

• Supervise all employees reporting to the service center, including tracking and auditing employees’ hours, handling payroll issues and personnel changes, administering corrective action and monitoring the coaching, training and development of your staff
• Plan daily manpower needs to ensure freight is delivered on time and picked up promptly
• Provide information frequently to all employees about service center productivity and company policies and procedures
• Research, monitor and implement all opportunities to cut costs and improve efficiencies
• Maintain clean and safe working conditions of the facility and equipment
• Comply with all applicable laws/regulations as well as all company policies/procedures
• Route proper documentation and oversee procedure control for hazardous material shipments

Benefits

• Competitive compensation package
• Full health insurance benefits available on day one
• Life and disability insurance
• Earn up to 15 days of PTO over your first year
• 9 paid company holidays
• 401(k) option with company match
• Education assistance
• Opportunity to participate in a company incentive plan

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree