Manager, Senior Living

Sanford Health•Rapid City, SD

2d•Onsite

About The Position

Manages the day-to-day operations of the senior living location, while supporting a positive atmosphere for residents, families, visitors and staff. Responsible to implement, maintain, and coordinate operations, projects and financial matters within core areas. Strives to create a supportive community environment in which the residents thrive. Ensures that quality care is provided to all residents. Promotes a positive, team approach and a healthy work environment for staff. Creates, reviews and implements policies and procedures necessary to support the housing community. Maintains privacy and confidentiality of all residents, resident records and tenants' living environment. Manages move-in and move-out process. Performs regular grounds and building inspections. Maintains preventative maintenance plan and initiates service orders to ensure prompt and complete resolution to maintenance issues. Meets service obligations related to unit maintenance and reasonable accommodations. Completes yearly analysis of funding requirements for necessary replacement and other capital repair needs. Manages occupancy cycle processes. Maintains occupancy at targeted levels. Responsible for maintaining compliance with Fair Housing, federal, state and local regulations. Recruits, hires, train and staffs work areas appropriately. Plan and maintain written safety and emergency disaster procedures, and communicates to staff and residents. Ensures strong sales, marketing and engagement strategy. Familiar with social and supportive services within the community. Demonstrates excellent leadership, judgment and strategic planning skills. Possesses excellent communication an interpersonal skills. Ability to prioritize work effectively and efficiently. Willingness to be on-call for emergency situations.

Requirements

Bachelor’s degree required.
Three years’ experience in housing, marketing/sales and occupancy management is required.
Maintains up-to-date knowledge of current trends and new developments in the senior living/ housing with services field.
Depending on location, current valid driver’s license.

Nice To Haves

Degree focus in healthcare management or related field preferred.
In lieu of degree, leadership may accept six years of experience.
Prior experience working with the senior population is preferred.
Must meet all medical guidelines for Sanford Health Category III drivers.

Responsibilities

Manage the day-to-day operations of the senior living location.
Support a positive atmosphere for residents, families, visitors and staff.
Implement, maintain, and coordinate operations, projects and financial matters.
Create a supportive community environment where residents thrive.
Ensure quality care is provided to all residents.
Promote a positive, team approach and a healthy work environment for staff.
Create, review and implement policies and procedures.
Maintain privacy and confidentiality of residents and their records.
Manage the move-in and move-out process.
Perform regular grounds and building inspections.
Maintain a preventative maintenance plan and initiate service orders.
Meet service obligations related to unit maintenance and reasonable accommodations.
Complete yearly analysis of funding requirements for necessary replacement and other capital repair needs.
Manage occupancy cycle processes and maintain occupancy at targeted levels.
Maintain compliance with Fair Housing, federal, state and local regulations.
Recruit, hire, train and staff work areas appropriately.
Plan and maintain written safety and emergency disaster procedures.
Ensure a strong sales, marketing and engagement strategy.
Be familiar with social and supportive services within the community.
Demonstrate excellent leadership, judgment and strategic planning skills.
Utilize excellent communication and interpersonal skills.
Prioritize work effectively and efficiently.
Be on-call for emergency situations.