Manager, Security Team

Winnipeg Regional Health Authority•Winnipeg, MB

30d•Onsite

About The Position

The WRHA Security Team is dedicated to the provision of a safe environment in which the public may receive, and the hospital staff may dispense, medical care; and to promote Security awareness within the healthcare facility. It is our function to protect patients, visitors and employees from harm or reasonable fear of harm and to maintain an acceptable level of order, control and safety with the hospital and grounds. Provide protection for personal and hospital property from theft, misuse and vandalism as well as enforce the various hospital rules, regulations and policies, and applicable laws and by-laws. Under the general direction of the Director, Facilities Support Services, the Manager, WRHA Security Team is responsible to support overall security services operations including access control procedures, security response to contingencies and other emergencies and physical safeguards for designated WRHA hospitals, and hospitals requiring ISO or QP designated security officers. The incumbent's position is to ensure the department’s daily operational activities are carried out in a reasonable fashion and that adequate security coverage/measures are maintained. The incumbent will be responsible for utilizing security data, KPI’s and incident reviews as the basis for analysing the effectiveness of operational policies and procedures to meet the changing security landscape. This analysis will form the basis of all recommended changes to established policy and procedures. Human resources management including collective agreement interpretation, discipline processes, grievance processes, job description preparation, job evaluation, training needs assessments, performance appraisals, absenteeism review and hiring. Responsible for recruiting, managing, disciplining, and evaluating the performance of security officers and ensuring they receive ongoing and proper orientation and training in all areas of hospital security procedures.

Requirements

Five years previous experience in a hospital or institutional security department, at the supervisory level, preferably in a unionized environment.
Experience in leading at the department level including budgeting (operating and capital funds), site security service coordination, department strategic and operational leadership planning and leading supervisory/management staff.
Successfully complete the Healthcare Institutional Safety Officer training, and demonstrate competency in order to be designated as per the Police Services Act, Institutional Safety Officer program.
Demonstrate ongoing competency and capacity in order to maintain ISO designation.
Complete high school education, Manitoba Standards.
Bachelor’s degree in Administration, Criminology, Justice or other relevant discipline.
Conversant with Microsoft Office applications.
Comfortable working with Security and electronic camera systems.
Demonstrated knowledge of laws, regulations and codes applicable to law enforcement.
Eligible for ISO Certification through the Provincial Attorney General's Department.
Possess and maintain a valid Manitoba Security Guard License.
Valid class 5 driver’s license.
Demonstrated management and organizational skills.
Must have or be able to acquire within a reasonable period of time a thorough knowledge of occupational hazards and safety precautions and regulations applicable to the area of supervision.
Completion of relevant security related courses.
Minimum physical requirements aligned with requirements established for safe response to resistance training requirements and national standards.
Minimum vision and hearing requirements aligned with requirements established for safe response to resistance training requirements and national standards.
Must provide a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment.

Nice To Haves

Federal, Provincial, Municipal or Military Police training is an asset.
Designation as a Certified Healthcare Protection Administrator by IAHSS or Certified Protection Professional by ASIS is preferred.

Responsibilities

Support overall security services operations including access control procedures, security response to contingencies and other emergencies and physical safeguards for designated WRHA hospitals, and hospitals requiring ISO or QP designated security officers.
Ensure the department’s daily operational activities are carried out in a reasonable fashion and that adequate security coverage/measures are maintained.
Utilize security data, KPI’s and incident reviews as the basis for analysing the effectiveness of operational policies and procedures to meet the changing security landscape.
Recommend changes to established policy and procedures based on analysis of security data.
Manage human resources including collective agreement interpretation, discipline processes, grievance processes, job description preparation, job evaluation, training needs assessments, performance appraisals, absenteeism review and hiring.
Recruit, manage, discipline, and evaluate the performance of security officers.
Ensure security officers receive ongoing and proper orientation and training in all areas of hospital security procedures.