Manager, Security & Incident Management (FC)

QVC•Suffolk, VA

11d•Onsite

About The Position

The Manager of Security & Incident Management supports QVC and HSN. This role provides direction in the delivery of comprehensive security services, systems, and programs aimed at protecting team members, operations, facilities, and the business from threats and harm. The position leads the security team with operational responsibilities including access control, investigations, fire protection, emergency response, incident management, and business continuity. The role reports to the Regional Manager, Security & Incident Management and is based at the Suffolk, VA fulfillment center.

Requirements

5+ years previous managerial experience in a high volume environment.
3+ years leadership experience with security experience.
Experience and working knowledge of distribution site operation.
Knowledge of the Fulfillment Centers principles (inbound/outbound operations).

Responsibilities

Oversee multi-site security operations to ensure compliance with established departmental and operational procedures.
Manage access control, investigations, fire protection, emergency response, incident management, and business continuity.
Directly manage the onsite security team to ensure all required security services are delivered as defined in SOPs and Global Security Operations Procedures.
Ensure the accurate identification, tracking, and monitoring of problem situations.
Act as a liaison to all site departments, local law enforcement, and other emergency service providers.
Collaborate with the Global Security Operations Center (GSOC) to monitor internal and external threats, introduce mitigation strategies, and escalate incidents to senior leadership.