Manager Schedule Reliability & Optimization

JetBlue Airways Corporation•New York, NY

12d•$114,000 - $170,000•Onsite

About The Position

The Manager, Schedule Reliability and Optimization position supports the Director, Operations Strategy and Engineering on projects involving schedule analytics, line of flight analysis, schedule optimization and block time forecasting. The Manager oversees and applies analysis and simulation techniques to predict operational performance of proposed airline schedules and uses data driven methods to recommend changes to airline schedules in development. This position is accountable to key internal stakeholders in Enterprise Planning, Network Planning, Financial Planning, and the Executive Leadership Team.

Requirements

Bachelor’s degree in Operations Research, Quantitative Analysis, Engineering (any), Mathematics or a related field; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous related work experience
Five (5) years’ experience in roles relevant to position
Experience and advanced knowledge in simulation, statistical analysis, mathematical modeling, and process improvement
Capable at database querying (SQL) and/or high-level programming languages such as Python, R, or Visual Basic
Experience with data visualization tools (e.g. Tableau, Spotfire)
Experience in communicating data driven technical analysis to senior leadership
Strong airline business acumen
Ability to work under pressure in a fast paced, deadline driven environment
Available for occasional overnight travel (10%)
Must pass a pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Authorization to work in the US is required. This position is not eligible for visa sponsorship.

Nice To Haves

Advanced degree (M.S., M.E., or PhD) in Operations Research, Quantitative Analysis, Engineering (any), Mathematics or related field
Three (3) years of airline or aviation industry experience
Knowledge and/or experience with best practices throughout the airline industry

Responsibilities

Develop and utilize analytical tools to predict on time performance of flight schedules proposed
Optimize proposed schedules for on time performance or other operational goals by applying optimization modeling
Use data driven methods to provide analysis on impact of schedule changes and investments to various on time performance metrics
Continuously review schedule identifying areas of improvement aimed at improving on time performance
Continuously refine block time modeling methodology to ensure block targets are met and forecasts best reflect operational realities - oversee and identify opportunities to tighten distribution of actual block time performance and maximize system reliability by applying optimization modeling
Oversee and guide cross-departmental project teams to define, analyze, and recommend processes aimed at improving schedule reliability and on time performance
Act as source of truth for all schedule related statistics providing data/insights as needed
Build and maintain dashboards to allow other teams access to schedule information/modeling – aimed at ensuring operability of schedules and improved on-time performance
Support JetBlue’s operational reliability strategy
Take a significant role in crewmember professional development to enhance engagement, growth, and goal achievement
All other duties, as assigned