Manager Sales PJ.Selling
About The Position
WHO WE ARE: Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail-tainment” initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global’s portfolio of world-class luxury retailers and real estate assets. YOU WILL BE: At Neiman Marcus, we are committed to delivering a best-in-class luxury experience through exceptional service, curated product, and personalized relationships. We are seeking a Sales Manager who will be responsible for the sales experience of the Neiman Marcus Scottsdale Jewelry department , facilitating partnerships across functions, driving team towards goals, and leveraging team skills to build a customer-driven sales experience, all while being a steward of Neiman Marcus. WHAT YOU WILL DO: Drive towards the achievement of maximum sales and growth following company vision and values in partnership with other functional leads for department Oversee all aspects of merchandise and communications with merchant and vendor partners (e.g., presentation, returns, and damages) Contribute to strategic goals for the store and set priorities by department Review business with applicable Buyers for department and discusses action plans to produce positive results Establish plans and strategies in partnership with Client Development Lead(s) Develop understanding of and analyze internal and external customer behaviors, trends, and preferences, adjusting processes and standards accordingly (e.g., focus programs) Plan and complete departmental budgets and ensures guidelines are being followed to minimize operating expenses and maximize revenue Support audit compliance to enforce department and stockroom controls, as applicable Manage people, product and placement, and sales promotion within department
Requirements
- 3–5 years of experience in luxury retail, business strategy, planning, or sales operations—preferably within a high-performing, client-centric environment
- Deep understanding of luxury service standards and the business of clienteling
- Strong analytical skills with a proven ability to translate data into insights and action
- Proficient in Excel and retail reporting tools
- Highly organized, self-directed, and comfortable in a fast-paced, evolving environment
- Strong communication and partnership-building skills, with a collaborative and solution-oriented mindset
- Discreet and professional with the ability to support elite sellers and clients
Responsibilities
- Drive towards the achievement of maximum sales and growth following company vision and values in partnership with other functional leads for department
- Oversee all aspects of merchandise and communications with merchant and vendor partners (e.g., presentation, returns, and damages)
- Contribute to strategic goals for the store and set priorities by department
- Review business with applicable Buyers for department and discusses action plans to produce positive results
- Establish plans and strategies in partnership with Client Development Lead(s)
- Develop understanding of and analyze internal and external customer behaviors, trends, and preferences, adjusting processes and standards accordingly (e.g., focus programs)
- Plan and complete departmental budgets and ensures guidelines are being followed to minimize operating expenses and maximize revenue
- Support audit compliance to enforce department and stockroom controls, as applicable
- Manage people, product and placement, and sales promotion within department
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
