Manager, Sales - Ready to Wear/Womens Shoes

Macy's • Atlanta, GA

2d

About The Position

The Manager, Sales leads a team and oversees a multi-million-dollar component of the store business, often spanning multiple business families and a large sales-professional team. The role is responsible for inspiring colleagues, developing direct reports, and ensuring customers receive an outstanding experience. The manager flexibly supports sales results, merchandising standards, and timely completion of customer fulfillment orders.

The position champions customer-centric selling and the use of selling technology, develops relationship-selling and client outreach, supports total-store priorities, leads merchandising execution, and monitors fulfillment performance. The schedule is flexible and includes retail hours, which may include days, evenings, weekends, and holidays.

Requirements

• Associate's degree.
• 3–5 years of direct experience.
• Ability to communicate and present information effectively in one-on-one and small-group situations with customers and internal and external business partners at all levels.
• Ability to plan and execute strategies effectively.
• Ability to monitor and maneuver workflow to achieve priorities.
• Ability to work a flexible schedule with retail hours, including days, evenings, weekends, and/or holidays.
• Ability to walk, stand, communicate, reach, crouch, and climb ladders for periods of time.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
• Frequently lift or move up to 25 pounds.

Responsibilities

• Observe, coach, and model customer-centric selling behaviors.
• Champion the use of selling technology to support a seamless customer experience.
• Lead and educate colleagues in relationship selling, client-book building, and outreach to maximize business.
• Support total-store priorities and serve as an available, engaged leader.
• Lead and own merchandising execution in partnership with the Visual Merchandise Manager and Merchandise Manager.
• Ensure necessary restocking, floor moves, and signing are completed.
• Oversee the fulfillment process daily and track metrics throughout the day to ensure an optimum fill rate.
• Recruit, onboard, and develop direct reports.
• Support sales results, merchandising standards, and timely completion of customer fulfillment orders.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree