Manager, Sales - Ready to Wear/Womens Shoes
About The Position
Bloomingdale’s seeks a sales leader to guide the customer and colleague experience and bring the company’s mission to life. The Manager, Sales is responsible for motivating and developing team members, including recruiting, onboarding, and developing direct reports, while ensuring customers receive an outstanding experience. The role oversees a multi-million-dollar component of store business, which may include multiple business families and a large sales-professional span of control. The manager supports sales results, merchandising standards, and timely completion of customer fulfillment orders. The role requires leading customer-centric selling and relationship-building, supporting store priorities, and owning merchandising execution in partnership with visual and merchandise leadership. The manager also oversees replenishment, floor moves, signing, and daily fulfillment performance.
Requirements
- Associate’s degree and 3–5 years of direct experience required.
- Effectively communicate and present information in one-on-one and small-group situations to customers and internal and external business partners at all levels.
- Ability to effectively plan and execute strategies.
- Ability to monitor and maneuver workflow to achieve priorities.
- Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
- Ability to walk, stand, communicate, reach, crouch, and climb ladders.
- Frequently lift or move up to 25 pounds.
- Frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Observe, coach, and role model customer-centric selling behaviors.
- Champion the use of selling technology to support a seamless customer experience.
- Lead and educate relationship selling, client-book building, and outreach to maximize business.
- Support total-store priorities and remain an available, engaged leader.
- Lead and own merchandising execution, partnering with the Visual Merchandise Manager and Merchandise Manager, who own overall merchandising direction.
- Ensure necessary restocking, floor moves, and signing are completed.
- Provide daily oversight of fulfillment and track metrics throughout the day to ensure an optimum fill rate.
- Recruit, onboard, and develop direct reports.
- Support sales results, merchandising standards, and timely completion of customer fulfillment orders.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
