Manager - Sales Operations

Glen-Gery•Wyomissing, PA

11h

About The Position

The Sales Operations, Manager will spearhead the Commercial workstream for Brickworks’ group-wide business optimization program. This pivotal role will work with the existing sales leadership team to oversee the implementation of commercial strategy initiatives across channels and markets in North America. The person in this role will also work closely with the broader Brickworks team to drive sales growth, best practices, and enhance Sales Ops processes to meet the company’s strategic objectives.

Requirements

A relevant degree in business, marketing, industrial engineering, or a related field
7+ years of relevant experience
Proven experience in sales and marketing, ideally in the masonry or building industry
Strong background in implementing standard procedures across commercial teams (e.g., Salesforce utilization)
Excellent project management skills, with experience in leading product launches, marketing initiatives, or sales campaigns
Demonstrated leadership capabilities, with the ability to influence and engage cross-functional teams at all levels
Excellent communication and interpersonal skills, with the ability to manage relationships with internal and external stakeholders
Ability to travel to internal and customer locations
Collaborative Mindset: Ability to work effectively with all stakeholders involved in the program

Nice To Haves

Project management qualification / certification is desirable

Responsibilities

Lead the Commercial workstream within the broader business optimization program, ensuring alignment with overall business goals and strategies.
Provide direction and guidance to the cross-functional project teams to drive effective project execution.
Identify and track steps required to achieve strategic initiatives for their defined channels and markets.
Develop the initiative execution plans and KPIs in cooperation with Sales leadership and the functional departments.
Work with analytics team to analyze sales performance data and Salesforce reporting to drive transformation strategy and execution.
Keep tracks of balanced KPI scorecards and derive business insights and action plan from them.
Design and deploy sales forecast process in coordination with Sales leadership to support SIOP.
Monitor progress of various streams, ensuring that stream leaders are on time with their deliverables, raising alerts on risks, and ensuring the overall drumbeat of the program is maintained.
Oversee the program budget in cooperation with Sales and PMO teams.
Support Sales leadership in standardization and best practices for Salesforce utilization.
All other duties as assigned