Manager, Sales Incentive Compensation

Netflix•New York, NY

8d•$225,000 - $370,000

About The Position

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what’s next. Our rapidly expanding global Ads team is building an innovative advertising offering where our clients can reach engaged audiences and our members find must-watch series and films at a lower price. Supporting our Ads business, the Sales Incentive Compensation team’s goal is to ensure that commercial teams are exceptionally positioned and rewarded for success by building the incentive program, including the systems, tools, and insights, that enable the people to deliver a rapidly scaling ads business. Netflix is seeking a Sales Incentive Compensation Manager to be a critical builder of the Sales Incentive Compensation (SIC) program, supporting the Advertising business. This means driving new solutions across SIC plan design, data management, payout operations, program analytics and insights, and process/tool design and implementation. The role requires passion for customers and advertisers, analytical thinking, strategic relationship building, and the ability to influence at all levels of the org in a fast-paced and dynamic environment. The ideal candidate brings extensive experience in Sales Incentives and/or Sales Operations programs, with a track record of building and managing the processes and metrics that support a fast-growing sales organization. They've shown real AI capability, having implemented practical AI solutions within an SIC program. This person can manage multiple projects at once, build and drive roadmaps for the SIC program, and navigate complex problem-solving. They will own the design and rollout of data management, reporting, and analytics capabilities for Sales Incentives, including the metrics and measurement frameworks that support the program. The role requires strategic relationship building and close collaboration with Sales Operations, sales leadership, Finance, HR, Talent, Legal, and other Netflix business partner teams.

Requirements

Bachelor’s degree in related field
7+ years of sales incentive compensation, FP&A, or sales operations experience
Expert level user of Microsoft Excel and/or Google Sheets
Experience implementing variable sales compensation plan
Demonstrated experience delivering SIC solutions with AI
Experience working with Sales CRM and SIC tools (such as Salesforce and CaptivateIQ/Xactly/SPIFF)
Demonstrated understanding of finance/FP&A concepts and processes
Ability to define, aggregate, and analyze metrics to assess performance drivers
Experience setting, interpreting and governing policies for a large-scale program
Experience with sales incentive compensation models for advertising/media
Strong interpersonal and communication (written and verbal) skill
Exceptional attention to detail

Responsibilities

Determine the effectiveness and impact of global sales incentive compensation models, producing data insights and making design recommendations to an SIC plan design steering committee
Drive revenue data quality, including sourcing and reconciliation
Partner with engineering to design and implement SIC reporting and automation, including AI solutions
Design and implement SIC plans via tools, process and sales readiness
Play a key role in the global SIC program foundational buildout including; SIC tool strategy, contributing to policy and procedure documentation, payout operations, SOX, annual plan design process, quota setting and management, and sales support
Define, document, and govern health of the program metric review forums senior level stakeholders from Sales, Finance, Talent, and Market Planning and Operations orgs
Propose and present ideas effectively, influencing decisions and outcomes