Manager, Sales Development

Relay • Raleigh, NC

23h • Onsite

About The Position

Relay is seeking a Manager, Sales Development to lead a team of SDRs (and potentially AEs in the future) selling into mid-market and enterprise level accounts. This role involves training new representatives, coaching tenured reps for professional and personal success, and collaborating with Sales, Marketing (Growth, ABM, Events), RevOps, Product, and Engineering teams. The ideal candidate will have a strong focus on operational efficiency, documentation, and a passion for achieving team metrics and revenue goals. Relay is a hyper-growth company transforming analog frontline operations into a data-rich, AI-powered ecosystem, trusted by over 10% of the Fortune 500.

Requirements

• 1-2 years of experience in sales team leadership, including managing an SDR team, specifically in a B2B SaaS environment.
• Previously performed the SDR/BDR role successfully for 8+ months and exceeded quotas.
• Demonstrated experience in recruiting, interviewing, and successfully onboarding new SDR talent.
• Passion for developing others demonstrated by experience promoting SDRs through an internal development process.
• Proficiency with key sales tools, including: CRM (HubSpot) Lead Sourcing/Data Tools (e.g., Clay, LinkedIn Sales Navigator).
• Experience selecting, implementing and using AI tooling to drive outcomes for a Sales Development function.
• Direct experience managing a team against specific KPIs (e.g., activity volume, conversion rates, SQOs/pipeline generation).
• Proven success working with Sales (AEs) and Marketing to ensure lead quality and smooth hand-offs.

Nice To Haves

• 1+ year of proven success and quota attainment in a closing role (Account Executive experience).
• Demonstrated and consistent track record of hitting revenue targets in a B2B SaaS business.
• Remarkable work ethic with a strong sense of urgency.
• Hunger and humility with a balance of confidence and relentless curiosity.
• Entrepreneurial background and/or experience in early stage, high growth tech companies.

Responsibilities

• Assist SDRs in executing their strategic plans.
• Train and coach your team to help them advance their careers.
• Participate in recruiting, interviewing, and hiring.
• Help shape targeting and work together with product, marketing, sales and customer success to identify campaigns and opportunities for outbound SDRs focus.
• Prepare SDRs with foundational pipeline generation skills to foster growth into a full cycle sales role as an Account Executive.
• Gain proficiency with our CRM and the full sales tech stack.
• Become a Relay product expert.
• Exhibit and reinforce Relay’s core CHASE values.
• Work with a close-knit team of talented sales experts who will challenge you and support you in your professional and personal growth.

Benefits

• 100% Paid Insurance: Health, Dental, Vision, Long/Short Term Disability, and Life Insurance for you and your dependents
• Generous Paid Time Off
• 401(k) Savings Plan + Company Match
• Baby Cash Reward + Paid Parental Leave
• Wellness Perks: If you’re joining our Raleigh-based HQ, you’ll have access to a world-class onsite fitness center with instructor-led classes, plus tennis, basketball, pickleball, and cycling
• Team Events & Culture: From company celebrations to team outings, we work hard and have fun doing it.
• Latest tech, standing desks, and all the tools and software you need to thrive

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed