Manager, Sales Development Representative

Solera • Westlake, OH

20h • Onsite

About The Position

Manager, Sales Development Representative / Westlake, TX Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com. The Role We are seeking a high-impact, data-driven SDR Manager to lead our Sales Development team within the Franchise and Independent Dealer segment. Based in our Westlake, Texas office, you will be the architect of our top-of-funnel engine. You are responsible for leading a team that serves as the first point of contact for Solera—creating powerful first impressions and generating a consistent, high-quality pipeline. You will lead a team of SDRs tasked with both capturing inbound interest and executing aggressive cold outbound strategies to pique interest in our industry-leading software solutions. The ideal leader has a deep understanding of the franchise and independent dealer landscape and the "speed of trust" required to move prospects from a cold call to a Sales Accepted Opportunity (SAO).

Requirements

• Franchise and Independent Dealer Expertise: Proven track record navigating the Dealer landscape with an understanding of dealer objectives, inventory velocity, and the tech stack (DMS, CRM).
• Strategic Market Familiarity: Ability to lead a team against a defined territory strategy, prioritizing dealers to maximize market coverage.
• Competitive Intelligence: Experience articulating value against low-cost competitors (Adams/Frazier) and feature-heavy platforms (DealerCenter) to protect our $7,100 ASP floor.
• High-Velocity Management: Experience managing teams in a high-activity environment (75+ calls/day) while maintaining a focus on quality and conversion (connect rate and SQL-to-SAO conversion).
• Technical Proficiency: Mastery of CRM tools (Salesforce) and Sales Engagement platforms (Outreach) to drive automated sequencing and AI-driven insights.
• Leadership Presence: Excellent verbal and interpersonal communication skills with the ability to build "Speed of Trust" within a new, fast-growing team.
• Proven Experience: Successful track record as an SDR Manager, Account Executive, or Sales Representative, preferably within the automotive or vehicle repair industry.
• Industry Acumen: Strong understanding of the automotive repair industry and the specific operational challenges faced by independent repair shops.
• Sales Excellence: Demonstrated ability to achieve and exceed sales targets in a fast-paced B2B environment.
• Communication: Excellent verbal, written, negotiation, and presentation skills.
• Technical Aptitude: Ability to quickly understand and communicate complex technical information regarding DMS, CRM, and inventory management platforms.
• Mindset: Self-motivated, results-oriented, and able to work independently while fostering a high-trust team environment.
• Tools: Proficiency in CRM software (Salesforce) and modern sales engagement tools (Outreach).

Nice To Haves

• Education: Bachelor’s degree in Business, Marketing, or a related field (preferred).

Responsibilities

• Outbound Leadership & Coaching: Lead a team responsible for high-volume outbound calling (75+ activities daily per SDR). You will set the standard through hands-on call coaching, live execution, and daily "pit" leadership.
• Pipeline & SAO Ownership: Take direct accountability for the team’s ability to generate SAOs for the AEs monthly, and ensure ACV generated from this team goes closed/won in a timely manner.
• Campaign Execution: Partner with Marketing, Product, and Sales to define campaign focus and build demand lists. You will ensure SDR and AE activity is directed at the highest-probability "White Space".
• SLA & Process Discipline: Enforce strict "Speed-to-Lead" response times for inbound leads, web forms, call backs and high-intent referrals. Ensure the team adheres to Solera Lead & Opportunity Management processes and value-selling methodologies.
• Data & CRM Ownership: Maintain 100% CRM hygiene. You will own the reporting and analysis of team performance, ensuring closed-loop metric reporting and total visibility into pipeline health for GTM leadership.
• Talent Development: Identify, recruit, and onboard new SDR talent. You will be responsible for the rapid ramp-up of new hires, instilling elite habits in outbound prospecting, discovery, and objection handling.

Benefits

• Total Rewards: Competitive salary and an aggressive commission structure tied directly to team pipeline performance.
• Market Leadership: The opportunity to work with and lead the sale of the most innovative software products in the automotive repair industry.
• Culture: A supportive and collaborative work environment where "Speed of Trust" and early communication are valued.
• Growth: Ongoing professional development and clear career growth opportunities within a global technology leader.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 101-250 employees