Manager, Sales Development Representative, Resi
About The Position
The Sales Development Manager is a leadership position responsible for overseeing and directing a team of Sales Development Representatives (SDRs), and SDR Team Lead(s) in generating leads and constructing sales pipelines. This role ensures that the team achieves its targets through effective coaching, performance management, and strategic planning. Proficiency in GTM AI enablement and use by the SDR team to drive efficiencies and increased productivity is essential to this role. Named as one of BuiltIn ‘Best Places to Work’ in Seattle, Denver and Dallas for 2025; ranked number 10 by Seattle Business Magazine in the ‘Washington’s 100 Best Companies to Work For’ list in the large companies category for 2024; named as a 2025 'Best Places to Work for Women' by Best Companies Group.
Requirements
- Ability to coach and hold team members accountable for results
- Solid understanding of reporting, forecasting, and B2B sales processes
- Proficiency in Salesforce, Outreach, and Tableau
- Experience in sales operations and/or marketing automation software
- Proficiency in GTM AI enablement and use by the SDR team to drive efficiencies and increased productivity.
- Excellent spoken and written English
- A high school graduate (or holder of an equivalent degree) with BS/BA preferred
- Strong computer skills, proficient on Mac OSX and Google Platforms (Salesforce a plus)
- 2-5 years of experience as an SDR leader or in another prospecting-related management position
Responsibilities
- Manage SDR team performance through accountability to KPI’s & quotas
- Daily team management and supervision: You'll be responsible for managing the daily activities of your SDRs, ensuring they're on track to meet their targets, and addressing any challenges they may be facing
- Hire, train and continuously coach team members to develop outbound prospecting skills
- Partner with Sales Leadership and Sales Operations to enhance sales outreach performance
- Work closely with Sales Enablement and VP of Sales to identify areas of improvements
- Drive SDR performance and develop the career paths of team members
- Ensure messaging and cadences align with our Ideal Customer Profile (ICP)
- Providing real-time coaching and feedback: You'll offer guidance and support to your SDRs, helping them refine their skills, overcome obstacles, and develop their strengths.
- Ensuring adherence to sales processes and best practices: You'll ensure that your team is following established sales processes, leveraging best practices, and utilizing available tools and resources to maximize their efficiency.
- Accurately forecasts weekly, monthly, quarterly attainment
Benefits
- 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee
- 70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents
- 401K match
- Hybrid work model - 3 days in the office / 2 days remote each week
- 12 paid Company Holidays
- 2 paid Volunteer Time Off days
- 20 days PTO, to start, increases with tenure and seniority.
- Paid parental and adoption leave
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What This Job Offers
Job Type
Full-time
Career Level
Manager
