Manager Sales Center

Graybar•Charlotte, NC

8d•$75,000

About The Position

Become part of the excitement. As a Manager - Sales Center, you will direct all Sales Center activities to meet service standards and effectively onboard, train, evaluate, coach and mentor employees new to sales roles. In this role you will: Supervise, onboard and train sales trainees introducing them to the Company’s culture, products and services, and professional selling Establish and maintain an effective mentoring program Analyze sales trainees’ learning needs; modify existing programs to ensure subject matter is current and relevant; incorporate new and innovative approaches based on business needs and strategy Utilize effective learning strategies including programs and materials Train sales employees to present and discuss the Company’s products and services to customers using effective sales techniques that win and retain business Utilize existing business and sales performance data to analyze sales trainee progress Provide feedback to trainees regarding professionalism, overall performance, how to overcome obstacles and close deals Collaborate with sales leaders to drive continuous improvement initiatives across the sales organization. Implement methods and procedures that will improve sales processes and customer service as well as increase Company profitability May assist in training, coaching, and mentoring other entry-level Manager, Sales Center roles, if needed.

Requirements

3+ years progressively responsible sales, marketing, and/or operating/service experience
Knowledge of training and learning theory and techniques
Knowledge of wholesale distribution industry and continuous improvement processes
Oral and written communication and presentation skills
Selling and negotiation skills
Interpersonal and relationship building skills with strong customer focus and the ability to work effectively with all levels of the organization
Excellent leadership skills with the ability to effectively train, instruct and supervise staff and achieve results through others
Ability to analyze, assess, and measure success of training programs
Ability to actively listen, think creatively, problem solve and overcome obstacles
Ability to coach, motivate and influence others, including other entry-level Manager, Sales Center roles, if needed
Some travel required

Nice To Haves

4 year degree preferred

Responsibilities

Supervise, onboard and train sales trainees introducing them to the Company’s culture, products and services, and professional selling
Establish and maintain an effective mentoring program
Analyze sales trainees’ learning needs; modify existing programs to ensure subject matter is current and relevant; incorporate new and innovative approaches based on business needs and strategy
Utilize effective learning strategies including programs and materials
Train sales employees to present and discuss the Company’s products and services to customers using effective sales techniques that win and retain business
Utilize existing business and sales performance data to analyze sales trainee progress
Provide feedback to trainees regarding professionalism, overall performance, how to overcome obstacles and close deals
Collaborate with sales leaders to drive continuous improvement initiatives across the sales organization.
Implement methods and procedures that will improve sales processes and customer service as well as increase Company profitability
May assist in training, coaching, and mentoring other entry-level Manager, Sales Center roles, if needed.

Benefits

Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
Life Insurance coverage for you and options for your family.
Save on expenses with Flexible Spending Accounts .
Enjoy our Disability Benefits at no cost to you.
Share in our success with P rofit Sharing Plans .
401(k) Savings Plan with company match to help secure your future.
Paid Vacation & Sick Days to spend time away from work or in case of an illness.
Rest and recharge during our Paid Holidays throughout the year.
Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health.
Volunteer with Community Time Off to give back to the community.
Predictable Work Schedules to plan your life: no weekends or nights for most roles.
Celebrate your and others' achievements with our Employee Recognition Program .
Reach your career goals with our Educational Reimbursement and Career Development Programs .
And More Perks that support your well-being and career growth.