Manager - S&G Analyst Development Program Experience Lead

Capital One•McLean, VA

2d•$151,900 - $173,400•Onsite

About The Position

Capital One’s Student & Grad Programs teams are at the forefront of attracting, sourcing, and developing future leaders. We aspire to provide a best-in-class experience for candidates, hiring teams, program associates, and business partners, and have a ton of fun along the way. Our culture and people are integral to our growth and success, where innovation is rewarded and you can learn from talented coworkers. We are looking for an exceptional leader to lead our S&G Analyst Development Program experience team, including managing a team of associates. This role will support the strategy and execution of critical experiences for our associates and program alumni on their Capital One journey. The ideal candidate will have a passion for coaching and developing early career talent and proven experience leading projects and processes in a well-managed way. They should be excited about the opportunity to influence strategic decisions using a data-backed approach. We are looking for team players who are solution-oriented, are comfortable working in some ambiguity, and have effective program / process management, communication, and relationship building skills.

Requirements

High School Diploma, GED or equivalent certification
At least 4 years of program management, client facing, or consulting experience, or a combination
At least 1 year of people leadership experience

Nice To Haves

Bachelor’s degree or military experience
At least 2 years of people leadership experience
At least 5 years of program management, client facing, or consulting experience, or a combination
At least 3 years of experience in Human Resources or Human Capital Consulting
Significant experience analyzing metrics, trends, and survey data, and using them to make strategic changes

Responsibilities

Serve as a people leader for a team of direct reports, empowering and inspiring them to deliver their best work each day, establishing a team environment where each team member feels included and valued, and managing all talent and performance management activities
Lead the strategic direction for the experience arm of the full time program, which includes defining team scope and impact, influencing program curriculum and experience, strengthening partner interaction models, and communicating team goals across the organization
Build relationships with our Accountable Executives and other key stakeholders, including business leaders, HR business partners, and learning partners
Manage the associate experience from Day 1 onboarding and associate placement throughout the program experience and after graduation; this includes oversight for job family curriculum development and delivery, networking and associate engagement initiatives
Consult and problem solve across your program team and the broader Students & Grads organization.