Manager, Risk Program Development – 15 months contract
About The Position
The Risk Management Centre of Excellence (CoE) is a strategic first line of defense business partner supporting Sun Life Canada Leadership in meeting our Client for Life goals by providing comprehensive understanding of operational risk and supporting the design of effective solutions to manage risk within the business. We partner with Canadian leadership, first line of defense Business Unit Risk Officers, and second line of defense Risk and Compliance stakeholders to assess operational risks, enhance control frameworks, educate business on risk management, provide oversight on risk policy requirements, and ultimately enable the business to evolve while maintaining risk within appetite. The scope of the team is broad, as our internal clients include all business areas supporting Client Experience Office, Group Retirement Services, Investment Solutions, Retail Advice & Solutions, and Sun Life Health. As Manager, Risk Program Development, you will contribute to a number of key projects and programs supporting risk management from conception through design and delivery. You will work with the Risk Management Centre of Excellence and business partners across Canada in order to meet strategic business and operational goals through successful delivery of projects and piloting of initiatives.
Requirements
- Ability to design complex, flexible and sustainable processes that meet key strategic objectives.
- Strong problem-solving skills, ability to breakdown complex issues into viable paths forward.
- Experience in program or project management and working with cross-functional teams.
- Knowledge of risk management techniques including risk assessment, risk monitoring, control design and control effectiveness assessment.
- Strong leadership and influencing capabilities, ability to effectively foster and manage relationships across the organization to deliver against objectives.
- Confident verbal and written communication skills, experience presenting sensitive matters to senior management.
- Proactive and highly motivated individual who will take initiative and is able to manage unstructured activities.
- Proven people leader with experience coaching within a consulting function.
Nice To Haves
- Experience in Canadian financial services industry in a risk management or related function.
- Background in 1st line of defense risk management with Canadian Business Units.
- Familiarity with Third Party Risk, Business Continuity Management and/or Operational Resiliency requirements.
- Experience in an advisory or enablement function (e.g. project management, process re-engineering).
- Certification in risk management and/or process improvement.
- Process/control design and analysis skills.
- Data analysis and presentation capability.
Responsibilities
- Design and implement new Canada risk management programs, practices and processes.
- Assess risk and control effectiveness across key operational risks, identify and prioritize opportunities to improve risk management processes and capabilities.
- Manage Risk CoE in rollout of new risk solutions by identifying impact to Canadian BUs and tailoring solution where appropriate.
- Support development of Risk Centre of Excellence framework including risk management standards and best practices.
- Conduct research, collect feedback and coordinate analysis to build recommendations for business leadership and key stakeholders.
- Facilitate problem solving sessions and workshops with subject matter experts and Risk CoE partners.
- Develop recommendations on effective control design and operational risk management best practices.
- Maintain strong working relationships with all business partners.
- Lead and support indirect report(s) by providing direction, setting clear expectations, coaching, recognition, and holding individuals accountable for results.
Benefits
- Being a member of the Sun Life family, a group of people united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives.
- We’re committed to creating an inclusive and respectful environment. Our goal is to make sure all ouremployees have the chance to live up to their full potential.
- In 2025, Sun Life ranked among the top 100 most sustainable global corporations by Corporate Knights forthe 16th consecutive year, leading Canadian insurers.
- We are proud to be on the 2026 Best Workplaces in Canada list by Great Place to Work.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
