Manager, Risk Management

Mastercard•O'fallon, MO

1d•$109,000 - $180,000•Onsite

About The Position

The Global Business Solutions Center (GBSC) is the operational service center to internal corporate functions; Finance, Human Resources, Law, Franchise and Integrity. GBSC delivers value to internal stakeholders by driving operational efficiencies, enhancing customer experience, and improving business results. To successfully accomplish these results, it’s imperative to effectively monitor and identify risks and establish robust risk management plans to ensure high quality and performance. The GBSC Risk Manager is a position within our shared services organization reporting to the GBSC Risk Director. This position will provide support in further establishing and evolving an operational risk management program within the GBSC. The role is responsible for supporting implementation and monitoring of operational risk across our shared services functions to identify, assess and mitigate risks/issues that arises from inadequate or failed processes, people, systems or external events, while maintaining a balance between risk mitigation and efficiency.

Requirements

Risk management experience in a large multinational service organization
Knowledge of risk management practices (e.g., ERM, ORM, TRM)
Proven experience in audit, operational risks, or other risk management functions
Experience with the “three lines of defense” model
Strong understanding of compliance and risk management frameworks
Highly effective verbal and written communication and presentation skills with all levels of the organization
Strong interpersonal skills and ability to influence at all levels including outside of reporting lines
Excellent analytical, problem solving, and critical thinking skills
Ability to work under pressure, including in ambiguous circumstances

Nice To Haves

Finance background
Experience in Compliance, Continuous Improvement, Automation and Analytics, Lean, or Six Sigma
Demonstrated success in applying risk management to support strategic initiatives and operations
People’s management experience desired

Responsibilities

Dedicated RM support for People & Capability and other assigned areas
Proactively identify high risk issues, formulate recommendations, and play a key role in implementing solutions
Advise on process, system, and project testing plan to assess system integrity and control effectiveness
Ensure appropriate internal controls are in place to address identified risks and controls
Advise business process owners on performing root cause analysis for identified issues as well as monitoring control deficiencies and resolution, while mitigating risk through the development of operational and business unit controls
Prepare and monitor risk reporting, including analysis of risk profile and risk indicators, tracking response plans for incidents, etc.
Coordinate and provide guidance to associates and leaders during internal audits, external audits and regulatory inspections
Conduct pre-audit assessments, and track post audit action items to closure
Work closely with organization risk management leaders and cross-operations risk representatives on alignment of enterprise-wide and operational risk framework to identify and appropriately evaluate/prioritize current and emerging risks
Define metrics and other Key Risk Indicators (KRIs) to monitor adherence to risk appetite, policy requirements, controls, and standards, as appropriate
Participate in and/or leading cross-functional teams responsible for implementing risk management objectives and projects; Coordinating and leading periodic comprehensive risk assessments, including: – Operational assessments for each function – Risk and Control Self - Assessments (for processes and systems) – Service expansion assessments – Process reviews
Work with GBSC project managers and Risk Champions to provide comprehensive support to GBSC operational teams

Benefits

insurance (including medical, prescription drug, dental, vision, disability, life insurance)
flexible spending account and health savings account
16 weeks of new parent leave
up to 20 days of bereavement leave
80 hours of Paid Sick and Safe Time
25 days of vacation time
5 personal days
10 annual paid U.S. observed holidays
401k with a best-in-class company match
deferred compensation for eligible roles
fitness reimbursement or on-site fitness facilities
eligibility for tuition reimbursement