Manager, Risk Management and Patient Safety - Emergency Medicine

BETA HEALTHCARE GROUP RISK MANAGEMENTAlamo, CA
20h$135,000 - $155,000Remote

About The Position

Our Risk Management team is looking for an experienced Manager of Risk Management and Patient Safety who specializes in Emergency Medicine. Do you have a passion for making an impact on clinical care on a broad scale? This individual serves as change agent, expert advisor and partner to emergency medicine professionals to fully imbed best-in-class care. Our team works collaboratively across all office locations: Alamo, Glendale, Granite Bay and San Diego, supporting members in California, Oregon and Washington. Come join our amazing Risk and Safety team where we carry out purpose-driven work to make care safe for all. ABOUT BETA HEALTHCARE GROUP: BETA Healthcare Group (BETA) is the largest professional liability insurer of hospitals on the west coast, providing coverage to more than 600 hospitals and healthcare facilities and provides workers' compensation coverage for over 90,000 healthcare workers in California. BETA also has a long-established and growing commitment to physicians, providing medical professional liability coverage to nearly 7,700 physicians and more than 70 medical groups. Beyond primary liability and workers’ compensation coverage, BETA provides an entire suite of alternative risk and insurance services, including excess healthcare professional liability coverage, excess workers’ compensation coverage, third-party claims administration services, risk management consulting services and claims management consulting services. Whether with hospitals, medical groups, clinics or hospices, BETA has earned a reputation for financial strength, rate stability, quality service and breadth of coverage that is unparalleled in the industry. ABOUT THIS ROLE: This is a mid-level, non-supervisory role in our Risk Management and Patient Safety Department and reports to the Senior Director of Risk Management and Patient Safety. In this role you will serve as an expert risk consultant to over 250 healthcare entities insured by BETA Risk Management Authority and HealthPro RRG. You will review, design and support organizational programs based on current research, sound principles of risk management and safety science, legislation, and national, statewide and local trends and make recommendations at the senior management level to enhance safety and mitigate risk at member organizations. Also, you will be integral in the education components of risk management programs and services to include leading and promoting patient safety and risk management initiatives. This position requires 40% travel within the state of California and may include travel to Oregon and Washington. This position is eligible to telecommute up to 5 days a week and you must be based a commutable distance to any of our office locations: Alamo, Glendale, Granite Bay or San Diego.

Requirements

  • Bachelor’s degree, preferably in healthcare-related field, required; Masters degree preferred
  • RN, NP, PA, or CNS or CNM required
  • Minimum of 5 years clinical experience in relevant specialty
  • Specialty designation in an area of clinical practice required
  • This position requires 40% travel within the state of California, Oregon and Washington
  • Demonstrates emotional intelligence
  • Empathic communication skills
  • Applies critical thinking and uses advanced problem-solving techniques
  • Ability to work independently, under general direction of supervisor, and in small to medium groups and teams
  • Practices good time-management and demonstrates project management skills

Nice To Haves

  • CA license strongly preferred.
  • The Just Culture Company certified within six months of hire.
  • Trained in TeamSTEPPS/Crew Resource Management principles within 12 months of hire

Responsibilities

  • Collaborates to support account servicing.
  • Collect and analyze relevant data concerning patient injury; aggregates data summaries, works with Risk Analyst to conduct statistical analysis of loss trends and evaluates other risk management and patient safety data.
  • Conduct literature review and provide information to support patient safety questions posed by members and insureds
  • Identifies standards, regulations, and best practice models to support and direct patient safety efforts.
  • Contributes to the development of safety initiatives, programs, services, tools, and resources to enhance safety at member sites.
  • Serve as a consultant to members of BETA’s Professional Liability services in their area of expertise.
  • With the assistance of more senior team members as needed, provide high quality, standards and evidenced based consultation services to members upon request and proactively when a need is identified.
  • Conduct, in collaboration with Director, onsite risk assessments at assigned member sites as subject matter experts in their clinical practice.
  • Prepare safety assessment reports and share findings and recommendations with members post survey.
  • Adjust and update service plans based upon safety assessment data and observations.
  • Identify safety initiative domains that would be most beneficial to the member to opt into.
  • Explain the key objectives of the domain to the member and the expected benefits.
  • Identify methods to spread process improvement.
  • Ability to travel by car or airplane, including overnight stays
  • Must have reliable and safe transportation to other BETA offices and business partners.
  • Employee(s) using their own personal vehicle for business use, must maintain: a valid California driver’s license, proper vehicle registration and California’s minimum automobile insurance coverage limits
  • Other duties as assigned
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