Manager - Risk Advisory (Business Process)

CrossCountry Consulting•New York, NY
•$116,000 - $238,400•Hybrid

About The Position

CrossCountry Consulting is seeking a Manager for its growing Risk Advisory practice. The role spans financial and compliance risk, strategic and operational risk, and enterprise-wide risk. The Manager leads client work, manages project operations and quality, builds client relationships, and coaches team members. The position also contributes to firm-approved AI-enabled client solutions and identifies compliant ways to use emerging AI tools and techniques.

Requirements

  • At least 5 years of experience in professional services, such as public accounting, an advisory firm, or a management consulting firm.
  • Strong technical and analytical skills in risk and controls, business processes, and general management consulting.
  • Experience mentoring and developing junior team members and helping project teams resolve multifaceted issues.
  • Excellent written and verbal communication and analytical thinking skills.
  • Demonstrated ability to responsibly explore and adopt firm-approved AI tools to enhance productivity and innovation.
  • Openness to learning and applying emerging technologies, including AI and automation, in alignment with firm policies and client standards.
  • Bachelor’s degree from an accredited university.

Nice To Haves

  • CIA or CPA certification is preferred.
  • Experience in SOX, internal audit, third-party risk, or transformation work, with the ability to learn unfamiliar areas as needed.
  • Openness to new tools such as AI and automation, and ability to use firm-approved tools where they add value.
  • Composure and sound decision-making when deadlines tighten or findings become complex.
  • Commitment to coaching team members and providing honest feedback.
  • Ownership of engagements and client relationships.

Responsibilities

  • Manage project operations, including engagement planning, budget development, progress tracking, and quality review of deliverables.
  • Lead audit, risk assessment, control testing, and risk management projects, including fieldwork and preparation of work papers.
  • Conduct management walkthroughs and document processes using narratives, flowcharts, and risk control matrices.
  • Evaluate, design, and test internal controls, and recommend practical remediation for identified risk and control gaps.
  • Build and maintain client relationships, act as the main point of contact between clients and project teams, and develop an understanding of clients’ businesses.
  • Coach and mentor team members through regular feedback and annual performance reviews, and help project teams resolve complex issues.
  • Contribute to developing and implementing firm-approved AI-enabled client solutions in accordance with data protection, intellectual property, and professional standards policies.
  • Stay informed about emerging AI tools and techniques and collaborate with firm leadership to identify compliant opportunities to improve client solutions and internal processes.

Benefits

  • Comprehensive healthcare options, including medical, dental, and vision coverage.
  • Flexible spending accounts.
  • 401(k) with company matching.
  • Parental and maternity leave policies.
  • Technology stipends.
  • Wellness reimbursement programs.
  • Annual bonus.
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