Manager - Risk Advisory (Business Process)

CrossCountry Consulting•New York, NY

4d•Hybrid

About The Position

CrossCountry Consulting is seeking a Manager for its growing Risk Advisory practice. The role involves leading meaningful client work across financial and compliance risk, strategic and operational risk, and enterprise-wide risk. The Manager will serve as a trusted client partner, coach team members, and deliver tailored solutions that address current challenges and support clients’ future success. The role combines engagement and project management with hands-on risk, audit, control, and process work. It also includes contributing to compliant, firm-approved AI-enabled solutions and staying informed about emerging AI tools and techniques.

Requirements

At least 5 years of experience in professional services, such as public accounting, an advisory firm, or a management consulting firm.
Strong technical and analytical skills in risk and controls, business processes, and general management consulting.
Experience mentoring and developing junior team members and helping project teams resolve multifaceted issues.
Excellent written and verbal communication and analytical thinking skills.
Demonstrated ability to responsibly explore and adopt firm-approved AI tools to enhance productivity and innovation.
Openness to learning and applying emerging technologies, including AI and automation, in alignment with firm policies and client standards.
Bachelor’s degree from an accredited university.

Nice To Haves

CIA or CPA certification is preferred.
Experience in SOX, internal audit, third-party risk, or transformation work, with the ability to learn unfamiliar areas as needed.
Openness to new tools such as AI and automation, using firm-approved tools where they add value.
Composure under tight deadlines or when findings are complex, and the ability to make sound decisions.
Commitment to coaching team members and providing honest feedback.
Ownership of engagements and client relationships.

Responsibilities

Manage engagement planning, budget development, progress tracking, and quality review of project deliverables.
Lead audit, risk assessment, control testing, and risk management projects, including fieldwork, control testing, and preparation of work papers.
Conduct management walkthroughs and document processes using narratives, flowcharts, and risk control matrices.
Evaluate, design, and test internal controls, and recommend practical remediation for identified risk and control gaps.
Build and maintain client relationships, serve as the main point of contact between clients and project teams, and develop an understanding of client businesses.
Coach and mentor team members through regular feedback and annual performance reviews, and support project teams in resolving complex issues.
Contribute to developing and implementing firm-approved AI-enabled client solutions in accordance with company policies on data protection, intellectual property, and professional standards.
Stay informed about emerging AI tools and techniques and collaborate with firm leadership to identify compliant opportunities to improve client solutions and internal processes.