Manager, Revenue Strategy & Operations

The Revenue Strategy and Operations Manager at OpenTable will be responsible for supporting sales and services related programs and initiatives in North America. This role requires experience in leading and managing a team, creating commission plans, setting quotas, territory planning, and manipulating large sets of data to discover trends and make recommendations on sales and services strategies. The Manager will work cross-functionally with multiple departments including executive leadership, sales, learning and development, analytics, and finance to support the design, implementation, and continued optimization of multiple business needs. The ideal candidate will have excellent communication, project management, and data analysis skills and be comfortable building recommendations. Experience with Salesforce and an operations, finance, or analytics background is preferred.

• Lead and manage a team responsible for goaling, commission plans, territory management, and recognition programs and SPIFs that help enable sales strategy
• Collaborate with sales and services leads to align goal methodology to company goals
• Own sales and services goal forecasting
• Deliver sophisticated analytics to support global Sales and Services on headcount and territory management
• Evaluate and outline new sales and services territories
• Prepare and present data analysis for audiences ranging from field sales members to senior leadership
• Collect feedback and handle flow of inbound ad hoc requests from the Global Restaurant Sales and Services (RSS)
• Improve Salesforce.com (SFDC) processes and data

• Must have experience in leading and managing a team, creating commission plans for a sales org, setting quotas, territory planning and manipulating large sets of data to discover trends and make recommendations on sales and services strategies
• Excellent understanding of the OpenTable Sales and Services organization, ability to learn quickly, and manage a high performing team
• Excellent communication, project management and data analysis skills and be comfortable building recommendations
• Experience with Salesforce and an operations, finance or analytics background preferred
• Lead and manage a team responsible for goaling, commission plans, territory management, and recognition programs and SPIFs that help enable sales strategy
• Collaborate with sales and services leads to align goal methodology to company goals
• Own sales and services goal forecasting
• Deliver sophisticated analytics to support global Sales and Services on headcount and territory management
• Evaluate and outline new sales and services territories
• Prepare and present data analysis for audiences ranging from field sales members to senior leadership
• Collect feedback and handle flow of inbound ad hoc requests from the Global Restaurant Sales and Services (RSS)
• Improve Salesforce.com (SFDC) processes and data
• Advanced Excel skills required, including proficiency with pivot tables and VLOOKUP; equivalent Google Sheets experience preferred
• Knowledge in Salesforce, Geopointe/Salesforce Maps, ThoughtSpot, SuperSet, Microstrategy a plus
• Understanding of SQL a plus
• Operational experience in measuring and improving efficiency, utilization, scale initiatives, etc
• High energy and contagious enthusiasm; willing to take on tough projects
• Strong verbal and written communication skills including detailing business processes, use cases, and business requirements
• Excellent analytical and reporting capabilities, problem solving, negotiation, task and project coordination, and organization skills
• Understanding of sales processes
• 5+ years of experience in analytics, operations, or strategy role