Manager - Revenue Operations Strategy

MedRisk LLC

4h•Hybrid

About The Position

The Manager, Revenue Operations Strategy is focused on supporting Revenue Operations leadership to develop long-term operational strategies to meet company objectives. This role will focus on how to maximize efficiency and productivity through technology, extensive process analysis and interdepartmental collaboration. They will analyze current operational processes and performance, recommending solutions for improvement where necessary and work collaboratively with Senior leadership, Product Management, and other departments to operationalize and implement effectively. The ultimate goal of Manager, Revenue Operations Strategy will be to ensure Revenue Operations continues to evolve and we align ourselves with department goals designed to facilitate reimbursement to our provider network and bill our clients timely and accurately. We are seeking an organized, analytical, and strategic individual who is proactive and takes initiative to propel the department forward and support our business goals.

Requirements

Bachelor’s Degree required
Ability to streamline or implement processes and roles that increase output and efficiency while supporting rapidly shifting business demands
Masterful organizational, communication, and leadership skills
Extremely strong analytical skills to investigate and present data to support or solve complex business problems
Strong Microsoft Office Suite experience, including Excel, PPT, Teams

Nice To Haves

Leadership or management experience preferred
In depth knowledge of multiple operational functions, including Rev Ops, Core Ops, Provider MGMT, and Account Management preferred

Responsibilities

Will work closely with Product Management to articulate and outline business requirements for technology initiatives.
Act as a SME for Business Intelligence and Analytics on Qlik, and other analytics requests.
Devise strategies for ensuring the growth of Revenue Operations programs and implement process improvements to maximize efficiency and effectiveness.
Work collaboratively with leadership to identify business needs/wants to achieve department goals.
Develop, implement, and monitor operational changes to ensure value and success metrics are being met. Will have oversight of operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiatives being implemented.
Works closely with the leadership team to identify trends within the department, including but not limited to, training opportunities, productivity, turnover, and customer or internal issues.
Maintain and update department-specific documentation as needed, while working closely with QA and Training teams to ensure communication and processes are consistent.
Promote and champion various initiatives to promote a positive culture within the department.