Manager, Revenue Operations & Enablement

Backstage•Burbank, CA

27d•$100,000 - $120,000

About The Position

This position supports the go-to-market functions by analyzing sales data (financial and operational), equipping the sales teams with tools and resources to effectively engage buyers and close deals, and assisting with efforts to optimize sales systems and processes to improve operational efficiency. The role requires close collaboration with Sales, Marketing, Post-Sales Commercial teams (CRMs, Product Specialists, and Onboarding), Finance, Product, and Payroll Operations teams to enhance forecasting pipeline visibility, execution, and customer experience.

Requirements

3-5 years of professional experience in Revenue Operations, Sales Operations, or a related field.
Strong analytical skills with hands-on experience using CRM systems
Proven track record optimizing processes and cross-functional workflows
Comfortable working in a fast-paced environment with a strong sense of urgency and adaptability
Experience presenting to and communicating with diverse, cross-functional teams. Capable of crafting messages on behalf of senior executives with the appropriate tone and style
Ability to creatively solve problems with limited input and resources; willing to take a hands-on approach when needed
Experience supporting strategic initiatives, forecasting, and ongoing tracking of KPI / metrics
Deep GTM business acumen with a strong understanding of the customer journey and internal operational interdependencies that drive execution

Responsibilities

Support the VP, Revenue Operations & Enablement in GTM strategy, recruitment, on-boarding, development, and commercial performance
Develop and implement efficient sales processes and workflows, including account planning and other programs designed to optimize sales performance
Analyze sales data to identify trends, risks, and growth opportunities
Collaborate with cross-functional teams to drive strategic initiatives
Assist with sales forecasting and performance reporting
Manage CRM systems and sales tech stack, including CRM training programs for the commercial team
Maintain and improve CRM data integrity and reporting systems
Lead the implementation and adoption of new sales technologies and tools
Manage sales compensation plans and incentive programs, including tracking revenue attainment against individual goals
Owns sales data and reporting, including pipeline management and monitoring key KPIs and metrics, including ROI on sales initiatives (conferences, sponsorships, sales plays, etc)
Oversee sales territories, account assignments, and commercial rules of engagement
Supports the QBR process for major accounts across the markets
Create and implement pricing and discounting strategies, including a deal review process
Manage the creation and organization of sales enablement materials, which includes rep collateral used in selling situations, training and coaching materials (including commercial onboarding), and sales process and playbook