Revenue Enablement Manager

Zapier•San Francisco, CA

2d•Remote

About The Position

At Zapier, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently. Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. We're hiring a Revenue Enablement Manager to join as our second enablement hire. You'll work side-by-side with Chris Ondera, Sr. Manager of Revenue Enablement – partnering on strategy while owning the execution and scaling of key programs end-to-end. Together, you'll build something new: Enablement by Zapier. If the idea of turning “another deck” and “another training” into something modern, scalable, and people actually want to use gets you excited, this role is for you. We want someone with strong judgment, clear opinions, and real energy: someone who likes to experiment, iterate, and find smarter ways to help teams ramp and perform. You’ll be trusted to handle ambiguity, make recommendations, push back when it matters, and use AI, automation, and data so that enablement becomes a real system that drives the business—not just “stuff we run.” If you want to advance your career at a fast-growing, profitable, impact-driven company, read on…

Requirements

4–6+ years in Enablement, Sales, Success, RevOps, or GTM programs in SaaS.
End-to-end ownership of enablement programs with minimal hand-holding.
Real use of AI, automation, and data to improve outcomes or reduce effort.
Strong facilitation and communication — You can own a room and keep people engaged.
Comfort pushing back when something doesn’t fit priorities, backed by data and reasoning.
A systems mindset — You’d rather build frameworks and workflows than one-off deliverables.
Curiosity about the business, the product, and how GTM teams actually perform.

Nice To Haves

Experience with enterprise or technical sales enablement.
Hands-on experience with tools like Zapier, Gong, HubSpot, Coda, or Slack workflows.
Instructional design or product readiness background.
A clear point of view on how AI should change enablement.
Positive energy and willingness to try new things (even when some don’t work).

Responsibilities

Own programs end-to-end — From first draft to ongoing improvement for onboarding, product enablement, skills programs, and more.
Level up what we have — Take our current foundations and turn them into modern, scalable systems that cut manual work and boost impact.
Be a real thought partner — Bring insights, tradeoffs, risks, and recommendations to the Sr. Revenue Enablement Manager, not just execution.
Use tech smartly — AI, automation, and data to rethink how people ramp, learn, and perform—not just to make content prettier.
Make enablement something people like — Trainings and programs that are engaging, useful, and worth people’s time.
Trim the fat — Spot low-impact efforts and suggest improvements, consolidation, or sunsetting.
Handle competing asks — Help prioritize what will actually drive results when everyone wants something.
Connect the dots — Work with Product, PMM, RevOps, and Sales Leadership to turn business needs into high-impact enablement.
Measure what matters — Track adoption, engagement, and outcomes so we improve on real signal, not vibes.
Build for scale — Create systems and documentation that work beyond live training and hold up as we grow.