MANAGER REVENUE CYCLE (Remote)

AMSURG

5h•Remote

About The Position

AMSURG is an independent leader in ambulatory surgery center services, operating a network of more than 250 surgery centers nationwide. In partnership with physicians and health systems, the organization delivers high-quality care for patients across a diverse spectrum of medical specialties, including gastroenterology, ophthalmology and orthopedics. The Manager Revenue Cycle will directly oversee the technical workforce to ensure that the objectives of the department are accomplished. This role monitors and controls the performance, speed, quality, attendance, turnover and satisfaction level of employees, providing feedback to the department Director. The Manager Revenue Cycle is also responsible for ensuring ongoing skills development and hands-on problem solving within the team.

Requirements

Demonstrated leadership experience with a focus on Revenue Cycle Management and/or Accounts Receivable in large, multi-state, integrated healthcare settings
Strong leadership presence
Strong analytical skills
Strong financial acumen
Strong relationship building skills
Rules/regulations of Medicare/Medicaid and other government payors as well as commercial insurers and specialty contracts to ensure accurate and timely billing and payment of claims.
Medical insurance industry terminology.
Payor-specific requirements and guidelines for billing and insurance follow-up.
HIPAA, Sarbanes-Oxley and other critical governmental regulations.
Basic accounting skills.
Communicate effectively, (both orally and in writing) in English.
Convey thoughts in a well-organized, concise manner. Use appropriate grammar and punctuation in written documents.
Perform in a consistently organized manner with strong attention to detail.
High School diploma or general education degree (GED) required.
Bachelor's Degree from a four-year College or University or 5+ years’ revenue cycle experience as described above in lieu of degree, or equivalent combination of education and revenue cycle experience.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, decimals and percentages.
Ability to understand, read, write and speak English.
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations.
Ability to successfully write business correspondence.
Ability to effectively present information, respond to questions and professionally interact with managers, employees, clients, vendors and the general public.
Must be able to handle multiple, simultaneous tasks effectively and efficiently while maintaining a professional, courteous manner.
Must be able to work well with others.
Strong verbal and written communication skills required.
Must be detail oriented and organized.
Must be able to handle multiple tasks and assignments.
High integrity, including maintenance of confidential information.
Must be able to exercise good judgment and positively influence and lead others, including handling confrontations with poise and efficiency.
Proficient computer skills (including, but not limited to accounting software; Windows based spreadsheet/word processing package, Internet and email) required.

Nice To Haves

Minimum of three (3) years supervisory experience preferred.
Experience in coding medical records using the International Classification of Disease and the Current Procedural Terminology coding systems is preferred.
Medical Coding Certification preferred.
Master’s Degree or MBA highly preferred.
Experience with multi-entity healthcare organizations

Responsibilities

Supervises department(s) within the Central Billing Office, Revenue Cycle.
Directs all receivable, credit and collection policies, goals and objectives as directed by senior management, and is responsible for implementation and compliance.
Primarily responsible for the efficient collection of open accounts receivable, developing policy and procedures and working with the assigned groups to ensure compliance with stated credit and payment terms.
Provides financial analysis and trend reports as they relate to identifying process improvements and reducing costs; makes recommendations based on information generated.
Trains, supports, facilitates and performs analysis as needed in the areas of billing, cash application, settlements, credit card processing, credit and collections and other financial processes.
Performs special projects and other necessary billing assignments per request
Regular and reliable attendance required
Direct interaction with Client, Physician partners, and other CBO areas.
Monitors the ACD call system and reporting.
Responds to patient complaints from both patients and insurance carriers.
Performs routine monitoring and recording of patient call volumes and response time.
Forecasts department needs and goals.
Analyzes and develops improvements for staff and department.
Guide staff and encourage development for advancement.
Serves as information resource for Billing Operations regarding Patient Service issues.
Interviewing, hiring, and training employees; planning, assigning, and directing work.
Processes biweekly payroll.
Adhere to and comply with information systems security. Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered. Report information systems security problems.
Mentor employees and direct reports, conduct performance evaluations, counsel, and provide corrective actions to assigned personnel, and work to facilitate individual and team development that drives positive results.
Champion affirmative action efforts in all aspects of employment, including but not limited to staffing, training, and promotions.
Responsible for compliance with and enforcement of company/department policies and procedures.
Communicate a willingness to help others succeed.
Demonstrate and promote a spirit of teamwork and cooperation.
Convey and inspire a sense of competence and commitment.
Use initiative to learn new skills, enhance personal knowledge and improve communications.
Demonstrate the ability and encourage others to work well with team members.
Assist other teams and departments in improving inter- and intra-departmental functions.
Other duties as assigned.

Benefits

Paid Time Off
Medical
Dental
Vision
Life
Disability
Healthcare FSA
Dependent Care FSA
Limited Healthcare FSA
FSAs for Transportation and Parking
HSAs
matching 401(K) Plan
9 observed holidays
paid family leave
accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year.