Manager, Revenue Cycle Insights

Mayo Clinic•Rochester, MN

About The Position

Provides direction to professional and supervisory staff in the Revenue Cycle Insights Team. Leads major analytics initiatives for Revenue Cycle, partnering closely with Revenue Cycle Operational Leadership and Central Intelligence and Analytics Developers. Participates in strategic planning for the Enterprise Revenue Cycle. Translates the Mayo Clinic and departmental vision into meaningful and effective responses and results. Delegates responsibility and authority to carry out work. Manages multiple functions and serves as a resource with oversight in day-to-day activities. May manage multi-site operations. May possess technical knowledge appropriate to functions being managed with additional knowledge in other functions including professional management. Participates in the identification of opportunities to improve processes and to act as a catalyst for realizing these improvements. Acts as a facilitator and generator of new ideas and a mediator on difficult issues. Brings awareness of current external environment issues. Participates in the overall management of the Enterprise Revenue Cycle by chairing and serving on Enterprise projects/groups, task forces, councils and committees. Serves as a liaison between sections and other departments and agencies inside and outside Mayo. Creates customer service driven sections and fosters collaboration with physician and administrative colleagues. Builds teamwork within the Enterprise Revenue Cycle. Participates in retention planning initiatives. Travel required as assignments warrant. During the selection process you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member, and you will be notified of next steps.

Requirements

Bachelor's degree and 8 years' experience, which includes at least two years of relevant financial leadership experience OR Master’s degree and 6 years of relevant experience, which includes at least two years of relevant financial leadership experience OR in lieu of bachelor's degree, 12 years of relevant experience is required, which includes two years of relevant financial leadership may be considered.
Strong understanding of Analytical methods and statistical reasoning (e.g., trend analysis, variance analysis, root cause identification) as well as complex dashboards and analytic tools.
Ability to connect performance metrics to operational and financial outcomes.
Working knowledge of data governance, KPI standardization, and data quality principles.
Authorization to work and remain in the United States, without necessity for Mayo Clinic sponsorships now, or in the future (for example, be a U.S. Citizen, national, or permanent resident, refugee, or asylee). Mayo Clinic does not participate in the F-1 STEM OPT extension program.

Nice To Haves

Health care revenue cycle leadership experience preferred.
Relevant certification(s).
Healthcare Financial Management Association (HFMA) Certification Preferred.
Master's degree preferred.
Working knowledge of Epic data and reporting concepts (e.g., Clarity, Caboodle, Cogito tools) sufficient to guide analytical work and interpret results preferred.

Responsibilities

Provides direction to professional and supervisory staff in the Revenue Cycle Insights Team.
Leads major analytics initiatives for Revenue Cycle, partnering closely with Revenue Cycle Operational Leadership and Central Intelligence and Analytics Developers.
Participates in strategic planning for the Enterprise Revenue Cycle.
Translates the Mayo Clinic and departmental vision into meaningful and effective responses and results.
Delegates responsibility and authority to carry out work.
Manages multiple functions and serves as a resource with oversight in day-to-day activities.
May manage multi-site operations.
May possess technical knowledge appropriate to functions being managed with additional knowledge in other functions including professional management.
Participates in the identification of opportunities to improve processes and to act as a catalyst for realizing these improvements.
Acts as a facilitator and generator of new ideas and a mediator on difficult issues.
Brings awareness of current external environment issues.
Participates in the overall management of the Enterprise Revenue Cycle by chairing and serving on Enterprise projects/groups, task forces, councils and committees.
Serves as a liaison between sections and other departments and agencies inside and outside Mayo.
Creates customer service driven sections and fosters collaboration with physician and administrative colleagues.
Builds teamwork within the Enterprise Revenue Cycle.
Participates in retention planning initiatives.
Travel required as assignments warrant.