Manager, Revenue Cycle Business Intel

Mayo ClinicRochester, MN

About The Position

Provides direction to professional and supervisory staff in the Revenue Cycle. Participates in strategic planning for the Enterprise Revenue Cycle. Translates the Mayo Clinic and departmental vision into meaningful and effective responses and results. Delegates responsibility and authority to carry out work. Manages multiple functions and serves as a resource with oversight in day-to-day activities. May manage multi-site operations. May possess technical knowledge appropriate to functions being managed with additional knowledge in other functions including professional management. Participates in the identification of opportunities to improve processes and to act as a catalyst for realizing these improvements. Acts as a facilitator and generator of new ideas and a mediator on difficult issues. Brings awareness of current external environment issues. Participates in the overall management of the Enterprise Revenue Cycle by chairing and serving on Enterprise projects/groups, task forces, councils and committees. Serves as a liaison between sections and other departments and agencies inside and outside Mayo. Creates customer service driven sections and fosters collaboration with physician and administrative colleagues. Builds teamwork within the Enterprise Revenue Cycle. Participates in retention planning initiatives. Travel required as assignments warrant.

Requirements

  • Bachelor's degree and 8 years' experience, which includes at least two years of relevant financial leadership experience OR Master’s degree and 6 years of relevant experience, which includes at least two years of relevant financial leadership experience OR in lieu of bachelor's degree, 12 years' of relevant experience is required, which includes two years of relevant financial leadership may be considered.
  • Authorization to work and remain in the United States, without necessity for Mayo Clinic sponsorships now, or in the future (for example, be a U.S. Citizen, national, or permanent resident, refugee, or asylee). Mayo Clinic does not participate in the F-1 STEM OPT extension program.

Nice To Haves

  • Health care revenue cycle leadership experience preferred.
  • Relevant certification(s).
  • Healthcare Financial Management Association (HFMA) Certification Preferred.
  • Master's degree preferred.
  • Experience leading or supporting Business Intelligence or analytics functions within a complex healthcare revenue cycle environment.
  • Familiarity with enterprise EHR data, revenue cycle workflows, and large-scale reporting or analytics platforms (e.g., Epic-based revenue cycle data, modern cloud platforms, enterprise data warehouses, or modern BI tools) is preferred.
  • Demonstrated ability to partner with operational and financial leaders to translate business needs into meaningful, accurate, and actionable analytics, with an understanding of data governance, reporting standards, and performance measurement in a large organization.

Responsibilities

  • Provides direction to professional and supervisory staff in the Revenue Cycle.
  • Participates in strategic planning for the Enterprise Revenue Cycle.
  • Translates the Mayo Clinic and departmental vision into meaningful and effective responses and results.
  • Delegates responsibility and authority to carry out work.
  • Manages multiple functions and serves as a resource with oversight in day-to-day activities.
  • May manage multi-site operations.
  • May possess technical knowledge appropriate to functions being managed with additional knowledge in other functions including professional management.
  • Participates in the identification of opportunities to improve processes and to act as a catalyst for realizing these improvements.
  • Acts as a facilitator and generator of new ideas and a mediator on difficult issues.
  • Brings awareness of current external environment issues.
  • Participates in the overall management of the Enterprise Revenue Cycle by chairing and serving on Enterprise projects/groups, task forces, councils and committees.
  • Serves as a liaison between sections and other departments and agencies inside and outside Mayo.
  • Creates customer service driven sections and fosters collaboration with physician and administrative colleagues.
  • Builds teamwork within the Enterprise Revenue Cycle.
  • Participates in retention planning initiatives.
  • Travel required as assignments warrant.
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