Manager, Retail Partnerships

SmartCommerce

6h•$80,000 - $95,000•Remote

About The Position

As our ideal candidate, you’re a high achiever with an entrepreneurial spirit, infectious personality, and the ability to earn instant rapport with internal and external clients. You’re curious, learn fast, are self-motivated, and are excited to grow while truly contributing to the success of the team. We push the envelope to do a better job than we did the day before, and you do, too. To succeed at SmartCommerce, you must be able to fail, learn, and try again. You need to keep going when others would likely give up. You’ll find solutions when it seems like there aren’t any. You need to be humble enough to admit you still have things to learn, and confident enough to express yourself and your ideas. We want you to be excited to show up to work every day as your authentic self. If this resonates with you, then we’d love to hear from you! We know that job posts can be boring, but working at SmartCommerce is far from it! Our team is a high-performing group with a unique way of working. We’re all fully remote (yes, really remote, with no geographic strings attached or in-person meeting expected), which means we’re resourceful, self-motivated, and highly collaborative. We trust you to be an adult and manage your schedule while showing up for your team and your work responsibilities. We’re a tight knit bunch. We’re transparent with each other and genuine with our clients. At SmartCommerce, we share the common goal of dramatically accelerating commerce for our client brands and our partners. We do this through our Click2Cart technology, which delivers products all the way into online retailer carts with a single click (over $5B of products in the last 2 years) - you’ve probably used our links without knowing it!. We’re deeply invested in our clients’ success, and we’re equally invested in one another's personal growth. Our values define who we are, and they have empowered our growth to become the leader in Click2Cart technology. SmartCommerce helps the world's largest brands put products in carts directly from any media experience. One of the key things that sets SmartCommerce apart is our deep integrated retail network that lets us add products to cart in one-click, understand when products are out of stock and substitute products so brands never lose a sale. As the retail landscape continues to evolve we are seeking a Manager of Retail Partnerships to deepen our existing retail relationships, open up new retail channels across the globe and connect to our retailer affiliate networks to drive sales commissions and sales data acquisition. Success in this role directly contributes to company revenue growth and long-term partner engagement. Our vision of the Perfect Candidate: Results Driven - You have a natural desire to make a huge impact on the business and success to you is building or preserving a relationship with your customer. Strategic - You love to find the win-win and develop relationships with your customers. Business Development Acumen- comfortable creating relationships, opening new doors and creating win/wins that drive revenue. Bias for Action - You roll up your sleeves and do whatever it takes to make things successful, find your way around roadblocks & get creative to make new relationships happen. Retail Ninja-You understand the retail landscape and organizational structure and you know how to find the right people with whom to partner at every level. The role is a remote position with some travel expected for in-person meetings and/or conferences.

Requirements

Retail industry knowledge and partnership experience with solid knowledge of the retailer and affiliate ecosystems, platforms & networks.
Strategic with a bias for action
Superior cross-functional collaboration skills
Strong verbal and written communication skills, able to simplify technical and contractual concepts.
History and evidence of meeting and exceeding targets.
Comfortable helping to lead complex negotiations.
Ability to lead analysis-driven processes and have proven closing skills (internal or external).
Able to operate in an ambiguous and fast-paced environment.
Excellent presentation skills and ability to build relationships.
College degree required, BSc or BA in business administration, sales or marketing preferred.
At least 5 years of relationship-building experience in a Retail Partnership environment.

Nice To Haves

Bonus points for experience in CPG.

Responsibilities

Create a comprehensive retailer acquisition strategy across retail categories to ensure deep retail coverage, secure sales data and create sticky retailer relationships.
Source and engage retail partners—e.g. retailers, marketplaces, channel distributors, unearth new opportunities through networking and turning them into long-term partnerships.
Drive activation and enablement of retail partners by bringing together internal teams to operationalize retailer set up, data onboarding and sales data ingestion
Identify, onboard, and manage retailer and affiliate partners across global platforms (CJ, Impact, AWIN, Rakuten, Belboon, TradeDoubler, etc.).
Collaborate with Product, Engineering, and Ops on affiliate accelerator builds, platform integrations, and missing data configuration or clarifying missing transactions.
Act as escalation point for partner issues, ensuring fast resolution and positive retailer relationships.
Remain in regular contact with your clients and provide professional support to understand and meet their needs to maximize customer loyalty. Nurture, and grow existing partnerships.
Negotiate and manage commercial terms, integrations, and joint marketing.
Track retailer and affiliate performance, commissions, and ROI; share insights internally to optimize spend and partner strategy.
Use Salesforce and Jira to document partner activity and manage platform setup workstreams.
Create detailed business plans designed to attain predetermined goals and quotas.
Communicate and report on successes and obstacles to overcome.