Manager-Retail and Catering Services
About The Position
NYU Langone Hospital—Brooklyn is a full-service teaching hospital and Level I trauma center located in Sunset Park, Brooklyn. The hospital is central to a comprehensive network of affiliated ambulatory and outpatient practices, and serves as NYU Langone Health's anchor for healthcare access, growth, and delivery in the entire borough. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. Learn more about NYU Langone Hospital—Brooklyn [http://nyulangone.org/locations/nyu-lutheran], and interact with us on LinkedIn [https://www.linkedin.com/company/nyulangonehealth/?viewAsMember=true], Glassdoor [https://www.glassdoor.com/Reviews/NYU-Langone-Health-Reviews-E121521.htm], Indeed [https://www.indeed.com/cmp/Nyu-Langone-Health/reviews], Facebook [https://www.facebook.com/NYULangoneHospitalBrooklyn/], Twitter [https://twitter.com/nyulangonebk?lang=en], YouTube [http://www.youtube.com/user/nyulmc] and Instagram [https://www.instagram.com/explore/locations/239583559/nyu-langone-hospitalbrooklyn/]. Position Summary: We have an exciting opportunity to join our team as a Manager-Retail and Catering Services. In this role, the successful candidate Responsible for the management and execution of superior quality within all retail and catering operations. Adheres to and promotes the mission, vision and values of the Food and Nutrition Services Department and NYU Langone Health. Achieves a world class level of food and hospitality for our staff, patients, and guests
Requirements
- Bachelors Degree in Food Service Management, Hotel / Restaurant Management, Hospitality Management, or a related field.
- 2+ years of management experience in hospitality / food service industry, and Retail Services.
- Certified in ServSafe program (within 6 months of hire.).
- Qualified candidates must be able to effectively communicate with all levels of the organization.
Responsibilities
- Demonstrates knowledge of the organizations Core values and incorporates them into the performance of duties.
- Maintains the appropriate par levels for food / non-food supplies to ensure operational efficiency and eliminate waste for retail / catering services
- Merchandizes Retail Services and catered events effectively and creatively to achieve optimal marketing of facilities / image
- Prepares / reviews accurate and timely event costing, and other financial reports and maintains accurate safe/cash handling procedures
- Participates in the review, revision and / or development of Departmental Policies & Procedures.
- Maintains a sanitary, safe and efficient operation in accordance with federal, state and local health regulations and all standards set forth by The Joint Commission
- Participates in the development and management of the fiscal operating and capital budgets through appropriate review and supervision of resource utilization; inclusive of the development and implementation of cost saving / revenue generation strategies, to meet financial parameters. Develops, coordinates and executes menu cycles / promotions/ service enhancements to increase sales, customer counts, and satisfaction.
- Participates in the selection, orientation, training and performance evaluations of the staff to provide the opportunity for personal / professional development with a customer service focused approach and ensure all staff met the standards of competency required for satisfactory job performance. Supervises subordinate staff.
- Provides all facets of special event planning and interacts positively and collaboratively with clients, vendors, and other sub-units / departments to foster effective partnerships and deliver desirable outcomes.
- Maintains quality food and service at all designated retail venues and catered events with a hospitality focus for achieving excellence in customer service
Benefits
- comprehensive benefits and wellness package
- robust support system for any stage of life
- financial security benefits
- generous time-off program
- employee resources groups for peer support
- holistic employee wellness program
- wellness program focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care
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What This Job Offers
Job Type
Full-time
Career Level
Manager
