Manager Residential Direct Sales

Optimum•Piscataway Township, NJ

About The Position

As a leader in Direct Sales, you will be responsible to successfully supervise, organize, direct, and motivate a team of Direct Sales Supervisors and Representatives to meet or exceed sales and service connect goals which will assure subscriber growth and aid in the achievement of Company goals. At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What’s Right, Drive One Optimum, and Make It Happen. These aren’t just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It’s all part of the bigger picture of “Be The Difference” where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stops.

Requirements

A minimum of 5 plus years of proven success in sales leadership is preferred
Prior telecom industry experience preferred
Microsoft Office or similar program skills
Must possess excellent verbal and written communication skills, and confident presentation skills
A charismatic and enthusiastic leader with skill and experience in creating excitement and energy, building, and leading teams and developing skills in others
Strong project management skills and the ability to prioritize multiple tasks and initiatives in a fast- paced environment
Demonstrated ability to analyze problems, to probe facts, identify and question assumptions and find creative and effective solutions
Must possess and maintain a valid driver’s license in good standing within the state of current residence
Applicants must be authorized to work for ANY employer in the U.S.

Responsibilities

Identifies opportunities to improve overall performance and acts quickly to implement effective action plans.
Provide Direct Sales Representatives with current product information on Optimum products and services as well as those of all competitors in the marketplace.
Plans and executes Residential Direct Sales strategies by evaluating demographics and trends within the local marketplace. Analyzes results to identify opportunities to maximize bundle sell-in percentages, penetration, and overall sales productivity.
Provides effective and timely feedback to local sales team and daily reporting to senior management.
Demonstrates the ability to motivate teams by fostering a positive work environment through creativity, enthusiasm, and team spirit.
Encourages a higher level of performance from workforce through the development of effective recognition and rewards programs.
Effectively communicates, implements, and enforces all policies and procedures to make certain all sales quality guidelines are met.
Plans, develops, and facilitates effective weekly meetings incorporating information, recognition, motivation, and training in support of the business plan.
Builds, manages, and sustains organizational and customer relationships to achieve goals and improve the customer experience.
Provides vital feedback to improve processes to foster a vibrant relationship with our customers, both internally and externally.