Manager, Reliability Reporting and Analysis
About The Position
Leads the Reliability Reporting and Analysis function within the System Performance, Reliability and Resiliency Strategy organization, responsible for delivering enterprise-wide visibility into electric reliability performance. Oversees the development and execution of weekly and monthly performance reviews in the Reliability Command Center, and ensures the delivery of standardized daily, weekly, monthly, and annual reporting that supports decision-making across PG&E’s Electric Enterprise. Establishes and maintains robust reporting processes, controls, and governance frameworks to ensure accuracy, consistency, and compliance with regulatory requirements and internal standards. Integrates compliance and risk management practices into reliability reporting by ensuring clear documentation, effective controls, and ongoing review processes, including root cause analysis to identify risks and improve system performance. Partners with engineering, operations, and senior leadership to translate reliability data into actionable insights that inform strategy, risk management, and operational improvements. Drives continuous improvement in reporting methodologies, data quality, and analytical capabilities to enhance transparency, strengthen controls, and support PG&E’s Electric Reliability Strategy. This position follows a hybrid work model, requiring employees to report to their assigned office location at least two or three days per week. The remaining days may be worked remotely, depending on business needs. The headquarters is located in the Oakland General Office.
Requirements
- Bachelor’s degree in Business, Engineering, or related discipline, or equivalent experience.
- 8 years of job-related experience.
Nice To Haves
- MBA or MS, or equivalent experience.
- Training or registration in ISO 14001 management systems training.
- Certification in Lean/Six Sigma methodology.
- Experience at the corporate or operational level.
- Experience in the utility or highly regulated industry.
- Knowledge of California and Federal regulatory programs, including Federal Sentencing Guidelines.
- Familiarity with regulatory compliance concepts.
Responsibilities
- Lead the Reliability Reporting and Analysis function, ensuring consistent, high-quality delivery of enterprise reliability performance reporting across daily, weekly, monthly, and annual cycles.
- Establish and sustain standard work for reliability reporting processes, including defined workflows, roles, and deliverables to ensure consistency, efficiency, and auditability.
- Drive visual management practices within the Reliability Command Center, enabling clear, timely communication of system performance, trends, and risks to support rapid decision-making.
- Oversee weekly and monthly reliability performance reviews, ensuring structured, data-driven discussions that identify gaps, prioritize actions, and track follow-through.
- Implement and continuously improve process controls and governance frameworks to ensure accuracy, compliance, and alignment with regulatory and internal standards.
- Apply Lean principles to identify and eliminate waste in reporting and analysis processes, improving cycle times, data quality, and overall operational efficiency.
- Lead root cause analysis efforts for reliability performance issues, ensuring findings are translated into actionable improvements and sustained through standard work updates.
- Partner with engineering, operations, and leadership teams to align reporting outputs with enterprise reliability, risk management, and strategic objectives.
- Foster a culture of continuous improvement (Kaizen) by encouraging team engagement, identifying improvement opportunities, and implementing iterative enhancements to tools, processes, and analytics.
- Monitor performance metrics for reporting processes and team outputs, using data to drive accountability, transparency, and measurable improvements.
- Develop team capabilities in data analysis, process improvement, and Lean practices, providing coaching and direction to strengthen organizational performance.
- Ensure reliability reporting and analysis outputs effectively communicate risks, trends, and insights to both technical and non-technical audiences across the Electric Enterprise.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
