Manager, Relational Security

Vancouver Coastal Health • Vancouver, BC

2d • CA$55 - CA$79

About The Position

Come work as a Manager, Relational Security with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Manager, Relational Security to join the Protection Services team. Apply today to join our team! As a Manager, Relational Security on with Vancouver Coastal Health you will: Working jointly with the other departmental managers and leaders, provide leadership and direction to a team of security professionals across Vancouver Coastal Health (VCH). Be responsible for all aspects of planning, organizing, and directing relational security operations including leading the development and implementation of corporate relational security programs and services; developing effective employee event reporting systems; developing effective de-escalation and prevention; ensuring effective service delivery by monitoring adherence to site security programs; developing corporate-wide safety, education and orientation programs; monitoring key indicators and reporting to senior management; and developing communication strategies to promote health and safety issues across Vancouver Coastal Health (VCH). Liaise with Employee Health team members, HR Advisors, Directors, Managers, Department Heads, physicians and others to provide support, advice and influence decisions regarding regulatory compliance, security processes, violence prevention and related issues. External contacts include WorkSafe BC, Industry Committees, Health Care Unions, other health care institutions as well as academic institutions. Provide leadership and direction to professionals and support staff within the portfolio, and act as a key organizational resource to senior executive members, directors and managers for all matters related to the Relational Security program. This work is framed within VCH’s commitments to Indigenous cultural safety, anti-racism, and equity, diversity, and inclusion.

Requirements

• Bachelor’s degree in criminal justice/law enforcement, business administration, related social sciences discipline with specialized training in security, fire safety, emergency management, occupational safety and risk management.
• Seven (7) to ten (10) years' progressive experience in a large multi-union organization or an equivalent combination of education, training and experience.
• Valid security license with Advanced Security Training (AST) endorsement, Certified Protection Professional (CPP) or obtain within six months of employment.
• Practices the recognition, inclusion and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity-seeking groups, including those who experience intersectional barriers.
• Develops and maintains strong relationships with key internal and external stakeholders to promote and enhance services provided.
• Uses a comprehensive knowledge of program management, especially in relation to education and development.
• Identifies emerging initiatives, trends and industry best practices and ensures full consideration in the development and implementation of service delivery goals and objectives.
• Uses strong written communication skills in the development of business cases and marketing and promotional materials.
• Uses creativity and innovation to develop new programs and initiatives that meet and/or exceed service level agreements in the creation of healthy healthcare workplaces for all organizations under the Integrated HR Service.
• Physical ability to perform the duties of the position.

Nice To Haves

• Canadian Registered Safety Professional (CRSP) designation or equivalent preferred.

Responsibilities

• Provide leadership and direction to a team of security professionals across Vancouver Coastal Health (VCH).
• Be responsible for all aspects of planning, organizing, and directing relational security operations including leading the development and implementation of corporate relational security programs and services.
• Develop effective employee event reporting systems.
• Develop effective de-escalation and prevention strategies.
• Ensure effective service delivery by monitoring adherence to site security programs.
• Develop corporate-wide safety, education and orientation programs.
• Monitor key indicators and report to senior management.
• Develop communication strategies to promote health and safety issues across Vancouver Coastal Health (VCH).
• Liaise with Employee Health team members, HR Advisors, Directors, Managers, Department Heads, physicians and others to provide support, advice and influence decisions regarding regulatory compliance, security processes, violence prevention and related issues.
• Act as a key organizational resource to senior executive members, directors and managers for all matters related to the Relational Security program.

Benefits

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

What This Job Offers

• Job Type: Full-time
• Career Level: Manager