Manager, Regional Operations
About The Position
Effectively manage technical and financial operations for project design integration and service of audiovisual systems. AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.
Requirements
- Proven ability to significantly contribute toward or lead operation initiatives with a results oriented approach
- Demonstrated leadership and management skills in a team-oriented collaborative environment
- Strong interpersonal skills with the ability to work effectively with all levels of the organization
- Ability to motivate and effectively lead large project teams comprised of technical and administrative personnel toward a common goal
- Understanding of construction project management applied to audiovisual projects
- Proficient with AV project management theory and practices or other electro-mechanical installation techniques
- Ability to work and think independently and ensuring to meet deadlines
- Must have clear and professional communication skills (written and oral) both internally and externally
- Demonstrated customer service focus and client communication skills
- Minimum of a high school diploma or equivalent is required.
- Minimum 4 years of Management experience in similar or related field
Nice To Haves
- Understanding of technical aspects of audiovisual systems design and installation preferred
- Proficient with test and calibration equipment preferred
- Bachelor’s degree in Accounting Finance Business or related field is preferred
- Experience in the AV industry is preferred
- AVIXA CTS
Responsibilities
- Manage internal activities including all engineering CAD programming field engineering shop activities installation and repair services on-going engineering project support and project sign off
- Manage external activities including all out-sourced or sub-contract work in support of project installation activities
- Oversee budget for technical services department and make recommendations to General Manager for department needs
- Manage internal activities to support client expectations
- Mentor Level I II and III technicians in absence of Installation Manager
- Monitor and ensure labor expenditures do not exceed department budget
- Coordinate with Installation Manager as needed to secure necessary man power for installation jobs
- Manage internal activities that support client training
- Manage or facilitate field testing of integrated systems and training client on use
- Customer liaison in absence of Project Manager
- Create and maintain project related documentation in accordance with company guidelines Maintain scheduling and resources for the department
- Travel to various job sites required
- Other duties assigned as needed
Benefits
- Robust onboarding plan including job shadowing.
- Training and professional development opportunities
- On-site training and other learning opportunities
- Paid holidays, stat days, and flex days
- Competitive wages
- Medical benefits, including vision, health, dental and RRSP matching.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
