Manager, Regional Business Solutions
About The Position
The Regional Manager Business Solutions contributes to Astound’s success by leading and cultivating a strong sales team to deliver new incremental customer relationships. This role is a critical component of the overall growth plan to deliver on revenue and net gains. The leader will be responsible for sourcing, training and deploying solutions sales strategies for the full component of Astound Business voice, data and video services. Demonstrate knowledge on the latest pricing, product changes and service processes to provide the best in customer experience and stays abreast of local competition. Be a subject matter expert as it relates to all systems and tools that the sales channel uses day to day, including but not limited to our billing system, reporting structures and CRM tools. Provide regular updates to Enterprise Account Executives via weekly team meetings to ensure that team members are well informed and able to set the proper expectations when selling and acquiring new customers. Focus on daily activities to understand how team members are performing to bi-weekly targets. Reviews overall team performance to track achievement to monthly new customer budgeted sales progress. Collaborate with counterparts across the Region in the development/creation of new sales incentives and recognition opportunities. Conduct one on one coaching, which includes field ride alongs, documenting productivity and ensuring consistent performance management. Responsible for maintaining budgeted headcount, partners with recruiting to source candidates and conduct interviews etc. Ensure team maintains a neat appearance, presents themselves professionally to internal/external customers. Understand and follow all company safety standards and practices. To include accident reporting procedures. Understands and follows applicable OSHA and National Electric Safety Code rules and regulations. Other duties as assigned
Requirements
- College degree or high school diploma; equivalent combination of education and sales experience.
- Minimum 5+ years’ experience in leadership/supervisory in a commercial, enterprise, sales, and/or business environment.
- Knowledge of the cable industry, regional communities, customers and staff.
- Proven record of delivering above expected performance from sales teams.
- Highly productive and prioritizes multiple tasks to maximize customer acquisition and retention.
- Effectively works and communicates with other workgroups.
- Facilitates a harmonious team environment.
- Recognizes the importance of quality in providing a competitive edge.
- Valid driver’s license and satisfactory driving record as determined by the Company.
- Strong organization skills with attention to detail and accuracy.
- Highly productive and prioritizes multiple tasks.
- Highly proficient using MS Office products: Word, Excel, PowerPoint.
- Willingness and ability to quickly learn and understand the cable industry, regional communities, and customers.
Responsibilities
- Leading and cultivating a strong sales team to deliver new incremental customer relationships.
- Sourcing, training and deploying solutions sales strategies for Astound Business voice, data and video services.
- Demonstrating knowledge on the latest pricing, product changes and service processes.
- Staying abreast of local competition.
- Being a subject matter expert as it relates to all systems and tools that the sales channel uses day to day, including billing system, reporting structures and CRM tools.
- Providing regular updates to Enterprise Account Executives via weekly team meetings.
- Focusing on daily activities to understand how team members are performing to bi-weekly targets.
- Reviewing overall team performance to track achievement to monthly new customer budgeted sales progress.
- Collaborating with counterparts across the Region in the development/creation of new sales incentives and recognition opportunities.
- Conducting one on one coaching, which includes field ride alongs, documenting productivity and ensuring consistent performance management.
- Maintaining budgeted headcount, partnering with recruiting to source candidates and conduct interviews.
- Ensuring team maintains a neat appearance and presents themselves professionally to internal/external customers.
- Understanding and following all company safety standards and practices, including accident reporting procedures.
- Understanding and following applicable OSHA and National Electric Safety Code rules and regulations.
Benefits
- 401k retirement plan, with employer match
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- STD insurance
- Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
- Floating Holiday: 40 hours per year
- Paid Holidays: 7 days per year
- Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
- Tuition reimbursement program
- Employee discount program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
