Manager, Recruiting

USAA•Tampa, FL

1d•Hybrid

About The Position

USAA is seeking a talented Recruiting Manager to lead and manage a team of recruiters, driving the execution of effective talent acquisition strategies to meet the critical hiring needs of assigned business lines. This role serves as a trusted advisor to business leaders, building positive relationships, providing insight on talent market trends, and ensuring the delivery of high-quality recruiting services. The manager is responsible for all aspects of team performance, driving continuous improvement, leveraging data and analytics to inform decision-making, and ensuring alignment with USAA's overall talent acquisition strategy. The position offers a flexible work environment requiring 4 days in the office per week. Relocation assistance is not available. Quarterly travel may be required.

Requirements

Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
6 years of experience in talent acquisition, human resources, or a related field, including full cycle recruiting experience and involvement in hiring strategy, recruiting operations, or process improvement efforts.
2 years of experience leading others either formally in a managerial role, or informally as a project or team lead.
Proven ability to develop and implement talent acquisition strategies, processes, or initiatives in partnership with business leaders to meet hiring needs.
Strong understanding of talent market trends, recruiting standard processes, and employment laws and regulations.
Ability to build and maintain strong relationships with business leaders and partners.
Excellent communication, interpersonal, and presentation skills.
Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
Proficiency in using Applicant Tracking Systems (ATS) and other recruiting technologies.

Nice To Haves

Experience in talent acquisition management within Human Resources, including hands-on full-cycle recruiting leading a talent acquisition team in developing and implementing talent acquisition strategies, processes, talent insights, and hiring initiatives in partnership with business leaders across compliance, audit, risk, legal, and other corporate or shared services functions.
Strong experience of talent market trends, recruiting best practices, and employment laws and regulations, particularly within complex or highly regulated corporate environments.
Proficiency with Applicant Tracking Systems (ATS) and recruiting technologies, such as Workday, Eightfold, or other enterprise ATS platforms, with the ability to leverage data and analytics to drive hiring decisions, operational efficiency, and continuous improvement.
US military experience through military service or a military spouse/domestic partner.

Responsibilities

Leads, mentors, and oversees a team of recruiters, providing guidance, coaching, and training to enhance skills and performance.
Builds and maintains strong relationships with business leaders, serving as a trusted advisor on talent acquisition strategies and talent market insights.
Develops and executes recruiting strategies for assigned business lines, aligned to business goals and workforce plans.
Assesses team performance against key metrics (e.g., time-to-fill, cost-per-hire, candidate satisfaction) and implements actions to improve results.
Leverages data, analytics, and reporting tools to track key recruiting metrics, identify trends, and inform decision-making.
Identifies opportunities to streamline recruiting processes, improve efficiency, and enhance the candidate and hiring leader experience.
Champions the effective use of recruiting technologies, including Applicant Tracking Systems (ATS), Candidate Relationship Management (CRM) systems, and AI-enabled tools, to enhance team productivity and efficiency.
Manages the recruiting budget for assigned business lines, ensuring responsible spending and maximizing return on investment.
Manages relationships with external recruiting vendors, ensuring high-quality service and compliance with contract terms.
Ensures all recruiting activities comply with applicable laws, regulations, and company policies.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.