Manager, Reconditioning Services

Cox Communications•Matteson, IL

59d•Onsite

About The Position

Every team needs a coach. Every ship needs a captain. Every shop needs a manager. At Manheim (a Cox Automotive company), we’re looking for a solid, stalwart individual for the role of Manager, Reconditioning Services. We believe a good leader prioritizes the personal development of those in their charge, encouraging strategic thinking, innovation and action. They’re also self-aware, ethical and civic-minded. This role involves ensuring vehicles are repaired and painted to meet Manheim’s standards and customer or account requirements, purchasing equipment, materials and supplies for the shop, overseeing maintenance and protection of shop equipment, and maintaining and developing staff by recruiting and training employees and providing educational opportunities. The manager will also prepare estimates for collision repair, lot damage, and transport damage, review work volumes, plan and continuously monitor staffing levels, set an example in behavior, champion Cox/Manheim values, and ensure all employees are treated with respect. Additionally, the role requires enforcing all company policies and procedures related to employee and customer conduct, partnering with various market level support teams to ensure effective and efficient operational processes, overseeing the quality control of vehicles, communicating and resolving reconditioning goals, measuring process efficiency and effectiveness, and implementing improvement strategies. The manager will also manage mechanics completing detailed inspections, preparing reconditioning estimates and completing repairs, oversee sublet vendor partnerships in the Body Shop and Detail department, complete minor to complex diagnoses and repairs to all vehicle systems, handle and dispose of all fluids in accordance with all federal, state and local regulations, create and maintain vehicle history and maintenance, evaluate job performances and conduct performance appraisals, direct staff to ensure a high level of quality and accuracy in their repair work, approve and forward bills to the appropriate personnel to ensure accurate billing, and assist in counseling employees, monitoring and evaluating employee job performance, and conducting performance appraisals.

Requirements

BA/BS degree and 6 + years of related experience (reconditioning and/or lot operations; body shop; automotive service and/ or repair) ; or an equivalent combination of education and work-related experience.
At least 1 year experience in a management or lead role.
Good communication and interaction skills.
Good management and organizational skills.
Ability to lift 1-30 pounds (light hand tools, etc.)
Valid driver’s license and safe driving record.
Must clear a pre-employment drug test.
Must be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Nice To Haves

Knowledge of federal/state laws and regulations regarding OSHA, EPA and MSDS.
ASE certification automotive body repair or reconditioning is preferred.
Diesel and transmission experience.
Industry certifications such as electrical and A/C.
OEM mechanical certification preferred.

Responsibilities

Ensure vehicles are repaired and painted to meet Manheim’s standards and customer or account requirements.
Purchase equipment, materials and supplies for the shop and oversee maintenance and protection of shop equipment.
Maintain and develop staff by recruiting and training employees and providing educational opportunities.
Prepare estimates for collision repair, lot damage, transport damage, etc.
Review work volumes, planning and continuously monitoring staffing levels.
Set an example in behavior, championing Cox/Manheim values and ensure that all employees are treated with respect.
Enforce all company policies and procedures related to employee and customer conduct.
Partner with various market level support teams to ensure effective and efficient operational processes.
Oversee the quality control of vehicles.
Communicate and resolve reconditioning goals.
Measure process efficiency and effectiveness and implement improvement strategies.
Manage Mechanics completing detailed inspections, preparing reconditioning estimates and completing repairs.
Oversee sublet vendor partnerships in the Body Shop and Detail department.
Complete minor to complex diagnoses and repairs to all vehicle systems.
Handle and dispose of all fluids in accordance with all federal, state and local regulations.
Create and maintain vehicle history and maintenance.
Evaluate job performances and conduct performance appraisals.
Direct staff to ensure a high level of quality and accuracy in their repair work.
Approve and forward bills to the appropriate personnel to ensure accurate billing.
Assist in counseling employees, monitoring and evaluating employee job performance, and conducting performance appraisals.

Benefits

Competitive pay with opportunities for annual bonuses.
Unlimited paid vacation time (effective day 1).
7 company paid holidays (effective day 1).
Great healthcare benefits from day 1 (Multiple options available for individuals and families. One employee only plan could be FREE, if you participate in our health screening program).
10 days of free child or senior care through your complimentary Care.com membership.
Generous 401(k) retirement plans with up to 8% company match.
Flexible work schedules.
Great coworkers who love being part of a team.
Employee discounts on hundreds of items, from cars to computers to continuing education.
Up to 160 hours of paid wellness annually for their own wellness or that of family members.
Additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Health care insurance (medical, dental, vision).
Retirement planning (401(k)).
Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).