Manager, Quality

Forte Opening Solutions•Marshfield, WI

23d•Onsite

About The Position

At Forte Opening Solutions, we don't just manufacture doors; we create pathways to possibilities. We empower our employees to shape the future of our industry. Join a team where craftsmanship meets cutting-edge technology, and where your ideas can open new doors. Together, we build not just products, but a culture of excellence and collaboration. IBP Solutions US, LLC seeks Quality Manager in Marshfield, WI to: Review customer requirements and make sure they are met. Facilitate Review, disposition and address customer claims, including customer-facing communications. Mentor direct reports as well as other leaders in use of problem solving and improvement tools (RCA, Kaizen, A3, LPA). Plan and lead routine quality inspections and assessments to maintain ongoing compliance, including implementing new procedures and controls as needed; provide assistance for external audits. Help the production team in resolving daily quality issues. Conduct QRB meetings to discuss quality trend/metrics and take actions to improve quality. Work with suppliers to address supplier quality issues and actions to improve supplier quality Inspections drive continuous improvement in waste reduction and efficiency improvements by facilitating cross-functional specific issues and trend data, reviewing discussions, and providing suggestions and support for improvements. Inspections drive improvement through direct project ownership, defining and refining procedures in conjunction with operating staff, and managing the document control process. Quality inspections aid in monitoring performance by gathering relevant data and producing statistical reports. Provide Change Management support for process and product testing and changes.

Requirements

Bachelor's degree or foreign equivalent in Industrial Engineering, Mechanical Engineering, or a related field, and two (2) years of experience in the job offered or in a related occupation: implementing and maintaining ISO 9001 or equivalent Quality Management System in a manufacturing environment; conducting root cause analysis using structured problem-solving tools such as 8D, Fishbone (Ishikawa), or 5-Why methodology; applying Statistical Process Control (SPC) and capability analysis (Cp, Cpk) to monitor and improve manufacturing processes; performing Measurement Systems Analysis (MSA) and manage calibration programs for inspection and test equipment; managing Corrective and Preventive Action (CAPA) systems, including tracking, closure, and verification of effectiveness; leading cross-functional quality audits and supplier quality assessments to ensure conformance to standards and specifications; managing customer relations including ensuring Sales, Marketing and Customers know specifications and expectations, actions to bridge any gaps that may be present and using data to communicate deliverables.

Responsibilities

Review customer requirements and make sure they are met.
Facilitate Review, disposition and address customer claims, including customer-facing communications.
Mentor direct reports as well as other leaders in use of problem solving and improvement tools (RCA, Kaizen, A3, LPA).
Plan and lead routine quality inspections and assessments to maintain ongoing compliance, including implementing new procedures and controls as needed; provide assistance for external audits.
Help the production team in resolving daily quality issues.
Conduct QRB meetings to discuss quality trend/metrics and take actions to improve quality.
Work with suppliers to address supplier quality issues and actions to improve supplier quality.
Drive continuous improvement in waste reduction and efficiency improvements by facilitating cross-functional specific issues and trend data, reviewing discussions, and providing suggestions and support for improvements.
Drive improvement through direct project ownership, defining and refining procedures in conjunction with operating staff, and managing the document control process.
Aid in monitoring performance by gathering relevant data and producing statistical reports.
Provide Change Management support for process and product testing and changes.