Manager, Quality (H)

University of Miami•Medley, FL

3d•Onsite

About The Position

The University of Miami/UHealth Central Business Office has an exciting opportunity for a full-time Manager, Quality to work in Miami, FL. The Manager, Quality engages in the identification and monitoring of quality indicators and outcomes, coordination and analysis of data, and establishment and achievement of hospital-wide, as well as department specific, program objectives. The Manager, Quality also facilitates the continuous collaboration with risk management and safety programs and ensures compliance with JCAHO standards and other regulatory agencies’ requirements.

Requirements

Bachelor’s degree in relevant field
Minimum 5 years of relevant experience
Operational Management: Optimizes day-to-day operations and processes for efficiency and effectiveness.
Organizational Development: Ability to implement strategies to improve organizational effectiveness, engagement, and manage change.
Financial Oversight: Knowledge of financial operations and management.
Team Leadership: Ability to create and maintain a cohesive and productive team environment, build positive working relationships and work collaboratively with others.
Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
Communication: Strong verbal and written communication skills to convey ideas clearly and persuasively.
Any relevant education, certifications and/or work experience may be considered.

Responsibilities

Maintains current knowledge of JCAHO, federal, and state regulations.
Implements and maintains a quality management plan consistent with the mission and vision of the organization.
Develops and monitors an internal reporting structure for quality management and related activities.
Ensures the timely reporting of quality data to appropriate individuals through a systematic and defined multidisciplinary process.
Educates faculty, administrators, and staff in the identification of opportunities for improvement and methods of collecting, analyzing, and reporting findings.
Identifies opportunities for improvement.
Directs the timely submission of data.
Analyzes findings and implements appropriate interventions to demonstrate improvements in quality outcomes.
Serves as a liaison to various hospitals, committees, and departments concerning quality management related matters.
Coordinates agendas and prepares and delivers reports at various committee meetings.
Monitors licensure status of staff and ensures timely renewal of licensure and certification.
Participates in the annual budget process, monitors and controls department expenses, and analyzes and reports on monthly financial variances.
Collaborates with departmental managers and senior administrators in program planning.
Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
Ensures employees are trained on controls within the function and on University policy and procedures.